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Chassis classes in CSDM

Hi gurusI found out at least 3 different tables for Chassis.Under Hardware table is one cmdb_ci_chassis which extends cmdb_ci_diskshelf_chassis which do not have any own columns.  Then under HW-Computer - Server is another one cmdb_ci_chassis_server....

jnipala by Tera Contributor
  • 1210 Views
  • 3 replies
  • 1 helpfuls

Resolved! Management of tables generated by the CMDB Query Builder

It looks to me like the CMDB Query Builder generates new tables for its result. The character of these tables is that they all have a name starting at u_cmdb_qb_result_ and that they extend the Query Builder Results [cmdb_qb_result_base] table.  Over...

Christian_ by Tera Guru
  • 913 Views
  • 2 replies
  • 0 helpfuls

ERROR: Process detection failed: Check that the process is running on the host, verify the CI has running processes on this port, and check the process strategy for the pattern section is correct

My problem is on an application pattern which is having this "ERROR: Process detection failed: Check that the process is running on the host, verify the CI has running processes on this port, and check the process strategy  for the pattern section is...

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Senai T by Tera Contributor
  • 1327 Views
  • 3 replies
  • 5 helpfuls

How to Populate custom field value using patterns

Hi Team, I have a field which is OOB, and now I dont want to use that OOB field and instead of i have created new fiedld and I want to populate the value in it using patterns. there is already OOB pattern available and it is mapping oob field value t...

Mohan22 by Tera Expert
  • 506 Views
  • 4 replies
  • 0 helpfuls

Resolved! Software Installations vs Running Processes

What is the difference between the data that populates the software installations and the running processes related tables on a server? Also, if there is a difference between the data, which one would be more accurate?for example, if there is a Micro...

Report to find orphaned CIs without upstream relationships

I am trying to write several reports by cmdb class to add to a dashboard that would show orphaned CIs that don't appear in cmdb_ci_rel as a child record. I tried using related list condition but I believe that only looks for a parent Is there a reve...

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AlexR2 by Tera Expert
  • 2264 Views
  • 6 replies
  • 4 helpfuls

How To add CI Class in Model Category

Hi guys I'm new to ServiceNow, especially in CMDB but I have an issue on how to add ciCIclass to product model as needed. My understanding is that adding or creating a ci class can be done by usingCI Class Manager > Hierarchy > Add CI Class but I don...

Topan Kamil by Tera Contributor
  • 1106 Views
  • 1 replies
  • 0 helpfuls

Resolved! VMWare Vcenter Discovery or PowerCLI

Hi All, I am very new to ServicenNow and we are trying to compare VMWare Discovery to a PowerCLI script to fetch all the CI data from our Vcenter implementation. Basically we need to understand the licenses impact by using Discover vs. PowerCLI. Here...

smouazzen by Tera Contributor
  • 1798 Views
  • 6 replies
  • 1 helpfuls

Service Graph SCCM Connector Discovery Source not Updating

Hi Folks Recently we migrated from the SCCM 2016 Integration plugin to the Service Graph SCCM Connector. After executing the connector, we noticed that only 7,000 out of 25,000 computers had a Discovery Source of ‘SG-SCCM’ the remaining 18,000 comput...

Anton15 by Giga Guru
  • 2045 Views
  • 8 replies
  • 2 helpfuls

Resolved! CMDB Edit Access

Hi Team, I am trying to identify the users who all are having edit access to CMDB tables and wanted to restrict their access to read only. What are the roles i need to consider to find the users list and limit their access to read only for CMDB in Se...