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Update checkbox in Flow Designer

Hello Colleagues, hope you good! I have a quick question! Do you know how can I update a checkbox variable in Flow Designer?  Thanks!

Margarida by Tera Expert
  • 641 Views
  • 4 replies
  • 0 helpfuls

Resolved! CMDB User Story

Hello, I am looking for good documentation which can elevate my User Requirement list subjects. Currently we have drafted user requirements with respect to CMDB implementation, but it would be helpful to have some supporting examples to improve the q...

MDD270891 by Tera Contributor
  • 772 Views
  • 1 replies
  • 0 helpfuls

Resolved! cmdb ci class error

I am unable to create new record in cmdb_ci_hardware,cmdb_ci_cluster table I am getting error a related ci will not be created as the asset ci classification doesnt exist 

ankit dubey3 by Tera Contributor
  • 1106 Views
  • 1 replies
  • 0 helpfuls

Duplicate Tasks are being created with nothing to remediate

We are receiving new duplicate tasks created when there is only one active CI and the other record is empty.  Why would this occur? One oddity is that a relationship was defined in some classes. I reviewed the CI with the relationship noted, but noth...

Model categories not updating for User

Hello, I have trouble getting the model categories to correctly display on the User. We want to make it so that we can see what specific assets are deployed to the user. I went to the form layout and chose "Asset -> Assigned To" which I think is the ...

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Brevin Fong by Tera Contributor
  • 833 Views
  • 5 replies
  • 0 helpfuls

Resolved! Creating a report using Database views

Hello, I would like to create a report for our Service Desk.  They would like a report that pulls all activity from the Task table as well as the Interaction table so that they may track any trends.  I have created a database view between the task ta...

Mike_G5 by Tera Contributor
  • 4698 Views
  • 2 replies
  • 3 helpfuls

Merging Two tables to fetch the report in List View

 We have a requirement, where we need to merge two tables based on OA(s) column, where OA is a List Collector field on table A (Highlighted in green as shown in SC).Table B is highlighted in Blue, based on OA(S) field we have to pull data from table ...

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