I ran into a problem trying to setup the view for CMDB - Workspace for cmdb_ci_vmware_nic that I haven't encountered elsewhere and even when I reverted and tried again, I got a pretty similar situation but I'm not sure where to look for the flaw. I d...
How to generate a report of all the integrations integrated with servicenow.Which table to consider?Where can I find out the integratons data?How much IntegrationsHub is useful here.
Hi All,We have a scenario in server table where Discovery is creating Duplicate CI's in the format like one CI is created with Serial number and the same CI is getting created after 2 months with empty serial number and same name and IP. When we run ...
Our CMDB team wants to view the Audit history for a CI in list view option (Context menu - History-> LIST) or something like"CMDB Baseline" (which is now deprecated).OOB this is available only for admins based on the defined ACLs. 1. Why ServiceNow h...
I am developing an integration with an external source and would like to verify the records that have been created or updated by the external source in the CMDB.I'm pushing the updates from the external source using a new Discovery Source and using t...
Hi There, One of our clients is using Altiris for end user devices management. ServiceNow has already deprecated Altiris integration in the Istanbul releasehttps://docs.servicenow.com/bundle/vancouver-platform-administration/page/integrate/cmdb/conc...
Hello,I wanted to know, Who builds the Service Graph connector?This doc link says "SG Connectors are built by ServiceNow and our technology partners." SG app 1 (Intune) - https://store.servicenow.com/sn_appstore_store.do#!/store/application/a1ce96466...
Hello everyone! We were asked to make the incident list auto-refresh every 30 seconds, for everyone. Is there a way to do this? I've looked at some solutions, but none of them are actually this. And this is what they want specifically. Thanks in adv...
Hi, I am new to SN and trying to work through lots of bad asset/ci data that was imported. I am struggling to understand what happens after: CMDB Data Manager Attestation tasks.For example, i have created a task to list a number of computers that hav...
I am seeing a record where the Created time is a day later than the Update time, and the Created By, Updated, and Updated by fields are empty. Based on what I think those fields are supposed to represent, how could those fields ever be in that state?
When searching for a user in any task you used to be able to select their name in assigned to and click the search button in assignment group and only the groups, they are in would show up. This is not working anymore. It is now showing all groups is...
Hello, We have a few devices that outside of ServiceNow Discovery take over 2 hours to finish replying to a command line SNMP Walk. When trying to run discovery on them the default SNNP configuration fails to find any OIDs before the timeout. I've tr...
I have what seems like a simple task that should have an obvious solution, but I'm not understanding how to get at it, correctly.The need: report on Configuration Items by the number of Incidents it's associated with (Configuration Item field on Inc...
I can only imagine the solution to be a custom field on the form. Just want to see if anyone has a best practice for this.
