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Compare dumps for missing attributes.

Arpan_D
Giga Explorer

How do I compare dumps from 2 different ServiceNow instances for attributes missing in CIs. One dump contains all the required attributes/information for all the CIs. While in the other one, some attributes/information are missing for each of the CIs. Is there any way to link both the excel dumps and generate the results for missing attributes/information, for each CIs.

1 REPLY 1

SteveMacWWT
Kilo Sage

What I do is below. It is manual, but it doesn't rcode and I don't need to do it often. 

  • Get the column names (not labels) from both instances into a single spreadsheet. 
  • Use Conditional Formatting > Highlight Cells Rules > Duplicate Values
    SteveMacWWT_0-1713444229600.png

     

  • Use Sort & Filter > Filter to get filterable columns.
    SteveMacWWT_1-1713444330421.png

     

  • In the column drop down for one of the tables, use the Filter by Color > No fill
    SteveMacWWT_2-1713444418931.png

     

  • You now have a filtered list of mismatched columns
    SteveMacWWT_3-1713444622041.png