Service Mapping boundary
I have multiple DB's showing up on a Virtual Server for an application map. How do I exclude the DB's that do not relate to this application?
Forum Posts
Deletion of Mass CI in CMDB
Hello All, Got a requirement for mass deletion of CI with number 42 k CIs.Please help us with a script to delete this CIs and the condition is discovery source is empty.Anyone please reply as it a bit urgent.
SSO - Single Sign On as a CI in CMDB
Has anyone has ever tried to manage SSO in CMDB? I am wondering if there is a way to capture all of the SSO configurations through F5 discovery as well as Entra?And how does it work? If anyone can help point me in the right direction, that will be ap...
How to create Class in CMDB
i have a request to create a class in CMDB can anyone help me to share step by step process
"no content available" for review records in certification task
Hi all, I have created a data certification through the CMDB Workspace in my PDI, but when I go to the CMDBTASK, press "review records to certify" and "review records" I get "no content available". Anybody that can point me in the right direction t...
'Cleanse Hardware Model with Model Number' RTE transforms script does not capture model number
Dear ServiceNow Community,I've encountered an issue with a particular RTE transform operation "Cleanse Hardware Model with Model Number" for the Vancouver release. When used in a ETL it creates a new hardware model but fails to capture the model num...
Can I change the asset class in the existing model category record?
I have created a new model category record in CMDB, to create a relation between 'cmdb_ci_hanheld_computing' in CI table and 'alm_asset' table.But now I want to change the above relation like 'cmdb_ci_hanheld_computing' to 'alm_hardware' table.I want...
Unable to add - business service to a cmdb group - using add manual ci to group
Hi I was expecting to greate and group business services into a cmdb group - to easy monitor a group og business services, but it seems the filter in add manual cvi to group, doesn't contain business service:
vCenter IPs showing up as CIs on computer table
Going over some of the CMDB Health Results, I am seeing a lot of CIs on the Computer table missing information (such as serial number).Looking at those CIs, there is no discovery source, os I am not sure how they are there. When I do a discovery of ...
Configuring SG Connector for Intune
Hi FolksI have two questions: 1) We wish to deploy the SG Intune Connector on all four of our ServiceNow instances; sbx, dev, qa and prod. Do we have to register the Intune Connector as an application in Azure/Entra for each ServiceNow instance ? 2) ...
How records created in sys time dimension table
Hi,I am seeking helping hand. I want to know how records being created in this table(sys_time_dimension). I am not able to see any Reference field or any other table referred by this table. I wanna delete records from this table in my client instance...
Remove extraneous relationships
many Linux server CIs getting extraneous relationships causing the limit to be breached.We see servers in Europe getting relations with devices in US or LATAM for example.
On-prem database Discovery
Hi All, I would like to understand the capabilities of ServiceNow regarding the discovery of On-prem databases. Specifically, I am interested in knowing if it is possible to discover these databases using Azure cloud-based discovery or through IP-bas...
Lansweeper Compatibility with XANADU
We are attempting to integrate Lansweeper but getting a non-compatibility message. The environment is on the pre-release version of XANADU. Does anyone know if Lansweeper will be compatible with XANADU?
Service Graph Connector for Lansweeper
Hi, While we try to get the Service Graph connector plugin to install in the personal developer instance, its asking for a valid ServiceNow ID. Is there a way to try to use the plugin without the ServiceNow id? Regards,Vinitha
