Connection has been dropped as it reached max idle time of 60 seconds

shubhi
Tera Contributor

Hi All,

 

During discovering Linux Tessel getting the server is getting discovered and the DB instances hosted are also getting discovered.

 In the process it reads a XML file and at times the step is successful (mostly during scheduled discovery) and fails at times(mostly during quick discovery) with below error

 

2026-02-05 02:06:14: Failed to run command: ls -w 1 <File Location> as superuser. fallback to regular userSSH connection to host, <IP Address>, has been reset unexpectedly, with failure message: Connection has been dropped as it reached max idle time of 60 seconds.

I have tried below but none of it fixed the issue:-

 

1: Checked the timeout setting at Tessel and it is set to 3 min

2: Set following properties at MID server

    mid.ssh.channel_timeout

    mid.sa.ssh.timeout

 

Kindly suggest

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