Data Certification Task Assignment
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-23-2025 07:55 AM
Is there a simple way to assign data certification task to multiple specific users?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-23-2025 07:58 AM
Hi @adamtoth
The Data Certification plugin is going to be deprecated, so it's better to move to Data Manager under CMDB Workspace.
Also, note that a certification task can be assigned to only one user at a time.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-23-2025 10:43 AM
Do you know what role is needed to execute the schedules in data manager?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-23-2025 11:46 AM
Hi @adamtoth
The Data Manager overview page provides a dashboard view of Data Manager tasks, and lets you get started in using the CMDB Data Manager.
Before you begin
Role required: sn_cmdb_admin
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-23-2025 12:28 PM
Data certification is an older plugin that is being phased out in favor of the policy‑based CMDB Data Manager. With Data Manager you define policies to attestation/retire/archive/clean up CIs and the system runs scheduled jobs in the background to create and process the tasks. Those jobs run as the system user – there is no role that has to be assigned to a person to "execute a schedule".
From a permissions perspective there are two different roles:
• **sn_cmdb_data_manager.admin** (or admin) – allows you to create and edit Data Manager policies and adjust their schedules.
• **sn_cmdb_data_manager.user** / **sn_cmdb_data_manager.operator** – allows you to view and act on tasks created by policies (for example, certifying or updating CI records).
When you define a certification or attestation policy the tasks are always assigned to a single user or assignment group; Data Manager doesn’t distribute a single task to multiple people. If you need to certify CIs more flexibly, consider using the CMDB Workspace where you can bulk certify CI records.
So in summary, you don’t need to grant a special role just to execute schedules – Data Manager schedules are processed by a scheduled job. To maintain policies and handle tasks, ensure your operators have the appropriate Data Manager roles instead of relying on the deprecated Data Certification plugin.