De-duplication template Main CI selection options
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11-14-2024 02:11 PM
Prior to De-duplication templates, our Duplicate CI Remediation process was defined to select Main CI based on the most recent most recent discovery date. The only date options available are "newest updated" or "oldest created"
We have business rules and scheduled jobs that may update older CIs, which making them "newest updated" instead of the most recently discovered CI which should be the actual Main CI.
"Select main CI based on Condition" does not have any options to compare between the Dup task CIs.
Is there any way I could modify the Main CI selection of a De-duplication template to select based on "most recent discovery" field instead of "Updated"?
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