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Deleting CI

Gurleen Kochar
Tera Contributor

‎07-26-2022 02:03 AM

I have general question Regarding CI deletion, Is it best practice to delete the CI.

Also, if we have duplicate CIs, what would be the best approach to clean those CIs from CMDB.

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glennguzzo
ServiceNow Employee

‎07-27-2022 12:27 PM

Outside the de-duplicate remediation which would merge the CIs and clean up, the best practice would be to use the CMDB data manager to set a policy to retire, archive or delete the CIs.

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