Understanding CMDB Dependent CI Deletion Policy in ServiceNowIn any large CMDB, relationships between Configuration Items (CIs) evolve constantly. Services retire, infrastructure changes, and dependencies shift. But what happens when a CI loses all i...
I've noticed the pattern for Network Routers has not been updated in 2 yrs. About a year and a half ago we started replacing our vedge routers with cedge routers. (Cisco's move away from Viptella). Unfortunately, we are no longer discovering networ...
In ServiceNow CMDB health completeness scorecard, I want to show only ci classes for which we have configured recommended fields in ci class manager instead of showing all ci classes.How this can be configured?If we can use health inclusion rule, how...
Can someone please help me to complete this task: CMDB Health Micro-Certification Simulator (Yokohama) (Course) / Task 05: Configure Desired State Audit Rule (Content) (Content) SCENARIO:Cloud Dimensions is planning to upgrade one of their applicati...
Hello guys! Just a quick question and second opinions on this. We have a requirement in our company to register InfraCode and other remediation automations as a CI per se, as it has versions and relationship to other CI and changes in those have pro...
I want to limit the Class visible on CMDB helath Dashboard. Can we put any filter.?
Hello, I have an issue when trying to discover my office equipment. These devices use dynamic IP addresses, so they cannot be discovered correctly because this would generate duplicates in the CMDB. Could you please help me or guide me on how to conf...
I created a new Data Certification Policy in the CMDB Workspace, but it doesn't find data or create a task even though data exists and should be found. The documentation is really limited and lacking information, I'm hoping someone can help me figur...
I need to Enable audit history for specific fields on the Business Application table : cmdb_ci_business_app_list Below are the fields : architecture_typeit_application_owner. I checked in dictionary for these shared fields (architecture_type and it_a...
I created 9 CMDB Data Certification Policies in a lower environment of Zurich to test the process in Data Manager, CMDB Workspace. What is the process to move/copy/export these 9 CMDB Data Certification Policies to a Production environment. XML? Up...
We have our Service Graph Connector for Microsoft InTune set up successfully. However, we have devices in InTune that are not corporate assets that are being bought over during our InTune imports and created as a CI. In the InTune import table sets h...
I have a distribution list and shared mailbox catalog that we need to automate. So that user is automatically added to the Distribution list and shared mailbox after requesting access from ServiceNow.
I have a Database Service request catalog that we need to automate. It is used to create a user and give a role to the user in AD.
I recently installed and set up the Normalization Data Services Plugin in my instance. I’d like to understand how it operates with the Hardware model table.After configuring the plugin and running the scheduled job, the manufacturer field isn’t updat...
Hello, I am trying to solve the task 14 of Configure the CMDB Micro-Certification Simulator (Yokohama) (Course) but i am not able to get the dynamic reconciliation rule options in the CI class manager. thanks,Vishakha