Device42 to ServiceNow

B Ashok
Tera Guru

‎12-09-2022 04:55 AM

Hi Team, 

 

We have integrated Device42 to ServiceNow with Device42 cloud connector. 

 

Her I have a doubt.

1. Device42 Appliance pushing the data to ServiceNow

or

2. ServiceNow is pulling data from Device42 Appliance.

 

Can you please help me on this.

 

Thanks

Ashok

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4 REPLIES 4

Community Alums
Not applicable

‎12-09-2022 05:29 AM

Hi @B Ashok ,

If its a BI-directional integration , which means Device42 to ServiceNow and ServiceNow to Device42,  Servicenow can pull  and push the data to Device42. same goes for Device24 side as well.

 

0 Helpfuls

B Ashok
Tera Guru

‎12-09-2022 05:43 AM - edited ‎12-09-2022 05:43 AM

It's Unidirectional we are getting data from Device 42 ---> ServiceNow. Pull or push I'm getting doubt. 

 

1. Device42 Appliance pushing the data to ServiceNow

or

2. ServiceNow is pulling data from Device42 Appliance.

 

Thanks

Ashok

0 Helpfuls

Community Alums
Not applicable
In response to B Ashok

‎12-09-2022 05:51 AM

HI @B Ashok ,

Both of your sentences are same!!

ServiceNow is pulling the data because Device42 is pushing it.

0 Helpfuls

mdash
Giga Guru

‎12-09-2022 06:01 AM

Hey @B Ashok ,

As per this link, it seems there is a scheduled import from ServiceNow. Meaning ServiceNow generates the request to GET the data from Device42  and receives the response, stores in import set table and transforms it.

Hope it solves your query.

Thanks