Extract OOB categories
Setting up a new implementation and have to tick off post a question to the community in my BA training;) Is there a way to extract the basic out of the box categories etc to provide to the customer to review? thanks
Forum Posts
Not able to install Network Inventory Advanced (sn_ni_adv) plugin in PDI
Hell AllNot able to install Network Inventory Advanced (sn_ni_adv) plugin in PDIDo we have any restrictions for "Telecommunications Network Inventory" related plugins Thanks
Issue with CMDB Data Manager Dependent CI Retirement
Hi ServiceNow Support,We are experiencing an issue with CMDB Data Manager Dependent CI Retirement.When we retire a parent CI, for example a Server CI, the dependent CIs are correctly identified and inserted into the CMDB Dependent CI Ledger table.How...
Service Graph Connector for Microsoft SCCM
Hi Team help me in Service Graph Connector for Microsoft SCCMConfigure Data Source and Scheduled Data ImportWhen i click on configure i can see the below Help me in completing this please RegardsR
How to update ServiceNow CMDB from a Github repository?
I have a requirement wherein we are trying to update CMDB from Github repo. I have thought of 2 ways 1. Using Integration hub Github spoke 2. Using Discovery I would like to request for help on how to proceed with this requirement.
REST in flow designer
I need to use REST action in flow designer to randomly get the payment transaction id when the payment is set for approved but the thing is in pdi that REST action is not available what i need to do now ?
CI Naming Convention Standards - All Primary CI Type
Hi Team, Please help me to fix the below for CI Naming Convention Standards - All Primary CI Type On-Premises ServersAzure Servers End pointsLaptopsDesktops RegardsRajesh N
CMDB Health Compliance audit rule for SentinelOne
I have been unable to create a CMDB Health Compliance audit rule to verify if laptops have SentinelOne anti-virus installed. Our CMDB does show we have laptops running the Sentinel Agent. Under CI Class ManagerUnder Certification TemplateUnder Cert...
How does CMDB Data Manager archiving affect CI relationships and references across tables?
Hello ServiceNow Community, I'm investigating the impact of using **CMDB Data Manager** to archive core CI tables (specifically the `cmdb_ci_server` table) and need clarification on how archiving affects various types of relationships and reference...
How can we store AV devices in CMDB
Hi Team, We need to store audio video devices in cmdb.We are expecting the Meeting Room number or name will be the primary key for identifying also we need to include the different audio video devices in each room.Is there any way or samples for this...
What are the Telecommunications Network Inventory (TNI) APIs exits in the ServiceNow
Hello All,What are the Telecommunications Network Inventory (TNI) APIs exits in the ServiceNow to integrate and populate the Network infrastructure into the ServiceNow CMDBHow can we establish connection by using Integration HUB or ETL tool in the Se...
Resolved! Implementing ServiceNow CMDB, Discovery, and HAM with Jira Service Management
Hello all We are proposing an architecture where the CMDB, Discovery, and Hardware Asset Management (HAM) remain in ServiceNow, while Jira Service Management (JSM) continues to be used as the operational ITSM platform.JSM would consume CI data from t...
Basic Auth Accounts
Can someone help describe how/why/what makes a user account a basic auth exception account? We are reviewing the "Review Basic Authentication Account Security" alert and trying to understand what makes specific accounts qualify. Thanks!
Run BusIenss Rules during transformation
Hello team, We had initially developed a Transform Map to transform data to ServiceNow CMDB. At that time, we had the configuration set to Run Business Rules as records get created/updated. Later, we changed this approach and started using the IRE ca...
Resolved! Discovering UPS devices via Discovery pattern using SNMP
I have the following issue:When I run the discovery the OIDs are returned via SNMP Classify, the device is correctly classified. My pattern is triggered as it should to get additional information but non of the OIDs I tried are found. Even when I try...
