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Any alternatives to CMDB baseline?

I know that CMDB baseline is deprecated - https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0829681 Is there any alterntatives for non-admins? IT analysts wanted to use this feature on the form.

Suggy by Giga Sage
  • 948 Views
  • 3 replies
  • 0 helpfuls

Resolved! Transform Map Coalesce Fields not Applied post Zurich

We have a weekly transform map that has decided to break one day after updating to Zurich. We have the coalesce fields set to include "assigned_to" but when you check the activity stream of the records created they would jump from one user to another...

MitchL_0-1764684451410.png MitchL_1-1764684654315.png MitchL_3-1764684729176.png
MitchL by Tera Contributor
  • 859 Views
  • 4 replies
  • 0 helpfuls

Help me understanding Choices in ServiceNow platform.

Hello team, I would like to understand how Choices work in ServiceNow platform. E.g. There is a field named Discovery Source in CMDB tables, do we need to add choice for each and every table in cmdb? Or adding at parent level is enough?  What I notic...

RahulY00040 by Tera Contributor
  • 451 Views
  • 2 replies
  • 0 helpfuls

CMDB

I'm starting CMDB from the scratch.What is the first concept I need to master?

PrudhviDeeK by Tera Contributor
  • 469 Views
  • 2 replies
  • 0 helpfuls

Resolved! Group By count is not matching total record counts

Hello friends, Today i noticed that when I did the group by against the filtered CIs listing using field Discovery Source. What I noticed that discovery source grouping count mentioned in parenthesis is not matching against the total records count wh...

RahulY00040 by Tera Contributor
  • 792 Views
  • 4 replies
  • 0 helpfuls

cmdb health

Does the compliance metric evaluate the same number of CIs as completeness and correctness? my dashboard evaluates the same numbers when it comes to completeness and correctness metric but not compliance.

kdavies01 by Giga Contributor
  • 638 Views
  • 3 replies
  • 0 helpfuls

SNPI - Import CMDB Data

I'm trying to complete the SN Platform Implementation.  In lab SNPI - Import CMDB Data it wants the source table to be CMDB Import [u_cmdb_import].  When I follow every step exactly as I'm supposed to in the lab it does not give me that option as a s...

WJI by Tera Contributor
  • 2802 Views
  • 5 replies
  • 0 helpfuls