Assigned to configuration between hardware table and CI Form

Prince Sai
Giga Expert

Hello Everyone,

I have a doubt on "Assigned to" field configuration in the Hardware table(alm_hardware) and CI Form (cmdb_ci_computer).


For Example If I change the "assigned to" field in the hardware table , the same user is updating in the CI Form.
The assigned to is carrying from hardware table to CI Form.
I have checked scripts but didn't find configuration?
I want to do some configuration work on assigned filed?

Please help me with the path of configuration for this relationship?

Note: I am attaching the images for you reference.

Thanks in advance for helping me.

 

1 ACCEPTED SOLUTION

RaghavSh
Kilo Patron

It is defined in asset CI mapping.

1. Go to "Asset CI field mappings" from application navigator.

2. mark the "assigned to " entry as active false.

Screenshot 2022-12-05 at 4.44.17 PM.png


Raghav
MVP 2023

View solution in original post

4 REPLIES 4

RaghavSh
Kilo Patron

It is defined in asset CI mapping.

1. Go to "Asset CI field mappings" from application navigator.

2. mark the "assigned to " entry as active false.

Screenshot 2022-12-05 at 4.44.17 PM.png


Raghav
MVP 2023

@Prince Sai were you able to get this fixed?


Raghav
MVP 2023

Thanks Raghav

I have one doubt, If we create a new Configuration item and new model category the above relationship will work by default or any modification need to do?

Like updating the "Asset class" in the model category record table?

@Prince Sai it should work by default.


Raghav
MVP 2023