Difference between Servicenow Discovery and Tanium

Mayur Patil2
Tera Expert

HI,

I want to know the comparison and pros and cons of Servicenow Discovery and Tanium.

 

Thanks

2 REPLIES 2

CMDB Whisperer
Mega Sage
Mega Sage

ServiceNow Discovery uses network probes to perform queries against devices on your network, and based on the responses to its queries it can properly classify and identify those devices and then further explore the configuration of the devices to populate the CMDB.  This process is very robust and includes hundreds of class-specific and even vendor and model specific discovery patterns, which can provide very detailed configuration information, not just for the physical device itself but how it is configured in the environment.  For example, it will discover routers and switches, firewall devices, storage devices, as well as your server compute layer, and the underlying virtualization infrastructure; along with that it will discover routing tables and interfaces, switch configurations, DNS entries, network interfaces, and a variety of other logical configuration data.  Tanium, on the other hand, is not a network based discovery tool at all, it is an agent based tool.  It will only capture servers and workstations, and the network interfaces they use.  It will only pull in data from those computers that have the agent installed on them.  It will not capture network or storage devices at all.  As for the data that does get captured for those computers that have the agent installed, it is comparable with the data coming from other agent based tools, and with ServiceNow Discovery. 

 

When comparing ServiceNow Discovery with any agent based discovery tool the basic trade-off is more logical than data.  Discovery has a broader scope of devices it can capture, and more robust way of capturing that data, but it cannot capture anything that it doesn't have the credentials to reach over the network, and it cannot discover something that is offline when the discovery schedule is running, which makes it less than ideal for end-user devices.  Agent based tools tend to have a more limited scope of what devices can be discovered, typically servers and workstations, possibly mobile devices.  Since the agent is installed on the local system, there are no additional credentials needed.  While they all require installation of an agent, they typically report their data to a centralized repository, which means the device itself doesn't need to be online while the data is being pulled into the CMDB.  Agent based tools therefore tend to be better for end-user devices.


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Teju Dhoran
Kilo Sage
Kilo Sage