How to show Test choice dropdown value (which is a custom attribute) on the Banner of the CI
Hi Team, please suggest how to display ABC which is dropdown of Test choice (custom attribute) on the banner instead of Server as shown below
Forum Posts
Using consumables list for ordering
Hi, I was after some suggestions on how to provide a service for ordering consumables held in a stockroom.We are setting up a stockroom with lab consumables. Various labs require access to see what stock is available and then wish to submit an order...
I need to hide custom fields in list view and from view for all cmdb_ci and cmdb_ci child tables
Hi,i have custom fields (u_source,u_ci_owner_responsible,etc....) now i need to hide this fields in form view,list view,workspace view for all cmdb_ci tables and cmdb_ci child tables
How to use CMDB Data Management Task Policy Execution ID?
We are using CMDB Workspace method to create CMDB Certification Tasks. So we created the Certification Policy and we are thinking of scheduling on a periodic basis. So here's my question: How can I can I create a report filter that only looks at the ...
Integration with Cisco using Service API
Hi community! Has anyone done Cisco Service API integration into Servicenow CMDB. I am kind of wanting to know information about how to put this hardware types into our CMDB "Servers - Unified Computing","Fans","Hyperconverged Infrastructure","Switch...
Resolved! Get to De-Duplication Task for a CI from the CI
When I'm looking at a CI that is flagged as a duplicate, I get a banner at the top indicating it's a duplicate and what it's a duplicate of. Is there a way that I can get to the associated De-Duplication Task from a duplicate CI? Alternatively, is th...
Confused! which product to use for CMDB audit or compliance?
Confused! which product to use for CMDB audit or compliance? ServiceNow provides following pluginsDesired State Certification (com.snc.certification_desired_state)Activate: Architecture Compliance (com.snc.architecture_compliance)Activate: Data Certi...
3C's are not working in CMDB
Even after configuring the health inclusion rules, completeness, compaliance & CORRECTNESS also 3c's dashboard is not populating the score. Please find the screenshot below for the error I'm facing. thanks!
Resolved! CMDB Relationship Health Dashboard Orphan relationships error
The "Orphan Relationships" report on the CMDB Relationship Health Dashboard shows "Failure threshold reached," even though the metric is set to the maximum available value. I also created "glide.cmdb.health.max_failure_threshold" and set it to a high...
Resolved! Oracle Zero Data Loss Recovery Appliance
How are you classing this? The ZDLRA is an engineered system for data protection of Oracle databases. Parts of the system are non-discoverable, and it's been a struggle to figure out how to accurately capture the entity in CMDB. I'm thinking of some...
Resolved! Is CMDB Data manager paid plugin?
Folks, Our org want to implement CMDB Datamanager , and want to proceed if there is not financial investment not involved. Please let me know if we have to pay for any plugin purchase to implement the same? Regards,Srinivas
Resolved! ETL Issue for Asset Sync with child tables (Need Urgent solution)
Currently ,the ETL process syncs asset tags from third party to ServiceNow. For certain classes like Kubernetes clusters, it matches only on name, but the Identification and Reconciliation Engine (IRE) needs both name and correlation_id. Since correl...
Deactivate "Business Location" Tab on CSM/FSM Configurable Workspace Record Page
Hi everyone,I'm working with the CSM/FSM Configurable Workspace and trying to deactivate or remove the "Business Location" tab that appears on the record page.This tab is not a Related List, and I haven’t been able to locate it within the UI Builder ...
Percentage calculation not understanding.
Hello all, I have configured CMDB Health Dashboard.Here, I have a query on percentage showing up on the Completeness, Correctness and Compliance.I have configured Completeness and Correctness as of now.So, I have created Health Inclusion rules on Ser...
Data Foundations (CMDB and CSDM) Mainline Certification
Hi All, Has anyone cleared the Data Foundations (CMDB and CSDM) Mainline Certification.
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