Discover Huawei Wireless Access Points

sushantnrve
Tera Contributor

Hi All,

 We are trying to discover Huawei Wireless Access Points(WAP's) and Controllers using SNMP Community String.

  First i would like to know if Huawei is supported by Service now or not for WAP? If yes .Has anyone done this before ? I would like to know what steps we need to follow for this discovery?

 

Thanks in Advance .

 

2 REPLIES 2

Sohail Khilji
Kilo Patron
Kilo Patron

Hi @sushantnrve,

 

Possibly yes, for this you may need to create an additional classification setup as per product OIDs and table classification. you may need to do some customization.

 

Try to do Snmp walk from mid server to see if your able to obtain the OIDs if yes then there are high possibility to discover. you may need to create additional classification and additional pattern extension for this.

 

Make sure :

  1.  if all the latest Discovery and Pattern Plugins were installed and sync the mid server
  2. Make sure that the query to OID value is successful and is returning results
  3. Work with your network team and make sure the Object Identifier (OID) is returning the results faster.
  4. If needed, increase the SNMP timeout on the queries by setting in a property.

 

I hope this helps...

 


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Tony Branton
ServiceNow Employee
ServiceNow Employee

Discovery is part of the ITOM portfolio, not the CMDB. In future please post questions related to Discovery in the ITOM forum.