Hello I am trying to solve an issue but got stuck. I appreciate any help. When I try to add new affected CIs to the catalog task, edit members window opens but all the CIs are invisible even though they are there. How can I fix this? Thank you
Hi there, Is there a connection between Data Manager Life-cycle rules and CSDM 4.0 Lifecycle Stage/Status?It seems at least like CSDM Lifecycle Stage/Status are not a requirement to use Data Manager Life-cycle rules - or am I overlooking something? B...
Hi, We are working on Robust transformation(Using HI-ETL), due to some reason we need to modify the IRE input payload after the Identification done. we tried, Execute After script in CMDB Integration Studio Application Data Source, but changes to the...
Hi, We are looking to amend input data before updating the Target table but after IRE has completed. We would have normally used the Oncomplete script in Transform maps. But, how can we achieve this capability using RTE? Tried, Execute After script, ...
Getting a weird response from VMware Workspace One connector when attempting to import data. It keeps canceling the import set with a response from WS1 as follows: {"errorCode":1013,"message":"Tenant code CrDQSUV7m8s= does not identify an Organizat...
Hi All, We have multiple records with same IPs in IP address table. IP address starts with 10. or 40. How can we know if they are duplicate records or not ? is there any other attributes to consider ? Thanks
HiI'm trying to register to attend the following virtual UK CMDB SIG Event (https://reg.servicenow.com/flow/servicenow/ukisigcmbdq324/event1/page/landing) on the 11th September 2024, and the registration page doesn't appear to be working. I enter all...
I have lost the ability to select expanded field items on the platform analytics dashboard. Users are able to edit the report in View/Run module and select expanded columns (see column problem 1.PNG) Steps:Clicking on the Widgets to go to the list vi...
We have a CI group(cmdb_ci_group) named SN_Linux_SER_GRP and a CI named SN_SERVER_01. When I open the CI group SN_Linux_SER_GRP i can see the SN_SERVER_01 in down stream relationships. but if i try to see the same in the related list of SN_SERVER_01 ...
Hi,If you are archiving CMDB data, can you please share details on the following- Are you using Data Archiving or Archive policy in CMDB Data Manager? Is there any differece between them?- How are the CI relationships handled when you archive a CI?- ...
Hi All, I want to create a trend report for my dashboard .where i want to show inactive business owners for business applications from past 6 months .As we have corrected/updated inactive business owners to active business owners (another user).So w...
Following CSDM 4.0 and 5.0, mapping a Business Application to a Business Capability makes perfect sense. Define the product(s) you use to provide the defined capability. Where I'm challenged however, is with end user software. We have SAM Pro install...
When I click on CI Class Manager Open Hierarchy its reloading and page is not visible. Can anyone please confirm what changes impacted this issue.
Hello All,CMDB Health: Computer peripherals & Network circuit is not calculating in our CMDB Health Dashboard.I defined the Health Inclusion on 3C's and already defined group view as well for different different class.But whenever i tried to switch t...
