Hi All, We are unable to find identification rules for some class ex: are below, how to know like how these are getting discovered or updated ? and How to identify all CIs are correct or duplicates present?cmdb_ci_vcenter_host_groupcmdb_ci_vcenter_vm...
We have set up the service graph connector - SCCM integration to import comptuers, servers,network devices and disk information from SCCM.However, disks are frequently getting removed from SCCM due to reasons after which the same disk is not getting ...
Hi ServiceNow Community,Could anyone provide guidance on how to get started with CMDB? Additionally, I am on the lookout for any recommended materials, tutorials, or resources that can help me grasp CMDB fundamentals and best practices. Best Regards,...
Hello All, We are trying to give users with cmdb_read role access on the CMDB Health Dashboard "CMDB Dashboard - CMDB View", so that all the users with cmdb_read role can view the CMDB health scorecards. We tried the below, but no luck, could you ple...
Hello, We are importing our cloud CMDB from SG-Azure. We have an unexpected behavior when we :- declare an incident on one virtual machine- refresh impacted services- all Application Services of all resources from the subscription are shown (instead ...
Hello All, Since last couple of months we are unable to discovery Network Printer devices in CMDB. We checked with network team for any firewall issue, but they are unable to see any traffic from source to destination. Even if we checked in Credentia...
Hi community i have an issue after updating the instance to Washington , that few assets logs show that VMware probe is getting triggered even if it is not a cloud asset and if the asset is cloud and the vmware probe says unable to reach connection ...
We are able to discover the windows server and we also able to discover the CPU, Serial number & Ip Address details correctly but we are discovering incorrect RAM details and we have checked the Payload Value which is getting incorrect Value only ...
Scenario: Sources for Thin Client data and SCCM data, both with Service Graph Connectors are updating computer records. When a Windows client is converted to a Thin client IRE will allow the older SCCM record with an older Last Discovered Date to upd...
I’m getting an error while creating a retire policy for the cmdb_ci_network_gear table in CMDB Data Manager:"Error in creating policy. CMDB classes covered by this policy do not have matching life-cycle rules for retirement, see documentation for ref...
Hello! Has anyone figured out how to default a widget with a pivot or multi pivot to have the tree collapsed? (see photo)
Hello Community, I have created one field named 'owner' in cmdb_ci_hardware(Parent) table. cmdb_ci_ip_router is the child table for cmdb_ci_hardware. Field 'owner' is inherited from parent to child but the choices present in...
Hi, Can I know how to restrict the access to CMDB Health Dashboard for custom groups we have.
Why is there no documentation of the intentions of all the relationship types? If you've created a relationship type, it must be for some specific reason so why isn't that expectation shared? What is the purpose of these "generic" relationship type...
I am noticing there are two fields that capture the same data, yet do not sync with each other.On Calculated Application Service I have 'Used For' on the form. You choose Production, Staging, etcYet on all CMDB items they inherit the 'Environment' fi...
