How to create a new module under the configuration application
I want to create a new module under theconfiguration application > Server> eg: supermicros
Forum Posts
Resolved! Update "Publish" UI action on the kb_knowledge form to stay on the current page
To update the "Publish" UI action on the kb_knowledge form to maintain the current pages as the redirect, . The "Publish" UI action can only be seen by Admin, KB Owner, and revisor by default. When a user clicks "Publish," it sets the article in a st...
CMDB Identification Error: Update failed with error: Error occured during commit.
When i ran the discovery, am facing this issue for network switch, (CMDB Identification Error: Update failed with error: Error occurred during commit). so please help with the proper guidelines how to resolve this issue.
vmware Discovery SRM Tagged Nodes in Vcenter
Dear All, There are nodes which are part of SRM are marked in Vcenter. While we are doing the Discovery of Vcenter where we can find the SRM Tagged status. As SRM nodes can not be discovery till the time they are active in DR site, but we can get th...
Cloud Resource Discovery
While executing cloud resource discovery we are receiving the error "Uncompleted partial payloads persisted in Discovery flow" - For Virtual Machine pattern. Due to this we are unable to fetch the all the records.
Why are my changing relationships not updated by IH-ETL?
Many ServiceGraphs use IntegrationHub ETL for mapping data to CI's. Relationships are added and updated reliably. Example is the Meraki ServiceGraph which uses a single IH-ETL flow to process Organization, Network and Device information (all parent -...
create a menu item
Create a new menu item to allow an html formatted URL to be copied to the clipboard.text of ticket number, URL behind it.the item that defines these menu items ishttps://yourdev.service-now.com/sys_ui_macro.do?sys_id=2ff1c56ca9fe3dba014340c4697b5088&...
Whatsup Gold Integration with CMDB
Hi, Has anyone worked on integration with Whatsup Gold with CMDB to get Network class details.
Tag a CI to multiple locations via customization
Hi folks, I have come across a sort of wierd ask from one of my stakeholders related to storing the data in CMDB. Currently, we have majority of CIs following the below naming convention and associated with respective locations<AppName> + <Location A...
cmdb_software_product_model deleting data
Hi i am deleting some records from cmdb_software_product_model and got following error, Background message, type:error, message: SoftwareModelName is not allowed because it is referenced in record SoftwareModelName within the Base Configuration Item ...
Searching for catalog items with a zero count
I have a report listing catalog items usage over the last 12 months and their details (see attached image). But how do I include those catalog items with a zero count?
How to stop an event/notification from proceeding in a flow until a reply is made?
how does adding a condition on a notification stop the flow or re-start the flow. I am not trying to stop the notification from triggering I am trying to pause the flow when the notification is sent so that only proceed in the flow (generate the appr...
The percentage- in the CMDB health score , the denominator part is not populating correctly
Hello Can any one help me in this, For compliance audit score the score is coming to me in minus or it is coming 100% in green with no value in denominator. In audit rule when I create an audit rule with audit "type= compliance " , it is coming in mi...
Resolved! Disk Table Not Populated via SCCM Integration
Hi, I've set up our SCCM integration and we've been pulling data for quite some time now. The CI data mostly looks good, however we noticed that a bunch of models were created without assets under the manufacturer (Standard Disk Drive), which I now r...
Identify duplicate emails in a glide_list field referencing to sys_user
Hello I have a list of duplicate emails in my database. I have a field called 'u_cab' in the ast_service table which is a reference to the sys_user table, and list field type. I would like to report to see if any of the users present in that field ha...
