Discovery Cisco Wireless Access Points

[Todor Kotsev]

Hello,

I am trying to discover our Wireless Access points but they do not get discovered. The ports are open. We discover the switches and routers, but WAP could not be discovered. Has anyone found a solution for that. Our Discovery Patterns plugin is to latest version 1.25

Thanks

[Gomathi Kannan]

Hi @Todor Kotsev ,

See whether OID for your device(WAP) has been configured in ServiceNow and also check with your network team whether OID for this device has been whitelist or not.

BR,

Gomathi K

If my response helped please mark it correct and close the thread so that it benefits future reader 

[Todor Kotsev]

hi 

Thanks for the answer. is the OID associated with the model of the device? what if the oid does not exist?

Thanks

[Gomathi Kannan]

Hi,

Yes OID is associated with model of the device. Each model of device will have different OID. 
If OID is not configured in your ServiceNow instance, then Discovery will go through only till classification phase.

BR,

Gomathi K

[wesleycolto]

OID is tied to the device model, so each wireless access point has its own sysObjectID. If the OID is not present in ServiceNow, discovery usually stops at the classification stage. When working with wireless access points, Cisco Wireless devices rely on specific SNMP OIDs to be properly identified during discovery. Running an SNMP walk on the AP to verify the sysObjectID and adding the correct Cisco MIB or discovery pattern can help ServiceNow successfully detect the device.