Hello Community,
We recently implemented ServiceNow Discovery and have a few questions about how Discovery maps Hardware Model data. We noticed that our Discovery user is creating Hardware Models, but we're not sure if the data is landing in the correct fields. For example, the Model Number field is not populated for any of the created Hardware Models, and the Name field is populated with the value we expect to see in the Model Number field. Should this be the case?
Thanks,
Don
