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Discovery Credential issue

Shantharao
Kilo Sage

‎09-10-2025 08:08 AM - edited ‎09-11-2025 08:28 AM

Discovery Credential issue

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Nehal Dhuri
Mega Sage

‎09-10-2025 08:09 AM - edited ‎09-10-2025 08:13 AM

Have you checked whether the SNMP credential can access the ip address or not?

 

Please refer to the following kb article for troubleshooting 

https://noderegister.service-now.com/kb?id=kb_article_view&sysparm_article=KB0696727

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Nehal Dhuri
Mega Sage
In response to Nehal Dhuri

‎09-10-2025 08:19 AM

You might find these post helpful 

https://www.servicenow.com/community/itom-forum/snmp-probe-timed-out-target-is-either-unreachable-or...

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Nehal Dhuri
Mega Sage

‎09-10-2025 08:27 AM

Here are some more kb articles

https://noderegister.service-now.com/kb?id=kb_article_view&sysparm_article=KB0657528

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0752582

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Nehal Dhuri
Mega Sage

‎09-10-2025 11:28 PM

Hope you are doing good.

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