issue is this " servers have missed patching via automaion . 129 windows servers have missed patching even when the schedule field value was available in snow tool. why the patching was skipped for these servers.
What should be done to resolve this as schedule field has value in servicenow but while The Integration ID used to pull data from ServiceNow via EDF is: SNADLPREDICTIVEOPSSYNC.INTEGRATION and its getting we are fetching data from cmdb_ci_server table ,then details are missing for many servers
please share all possible causes of this issue and what is the step by step process to solve it.
