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Does Managed By Group Auto Populate?

Phebe Yawson
Tera Contributor

‎02-01-2024 11:03 AM

Hi ServiceNow community,

I'm wondering if anyone can help. I would like to set the default Managed By Group via CI Class Manager to populate current CIs in the Storage Class as well as auto-populate when new CIs are created.

I was able to set the default Managed By Group but when I created a new CI the Managed By Group field did not auto-populate as described in the webinar link below.
#CMDB

CSDM Discussion about Assignment, Change, Support and Managed by Groups in CSDM (youtube.com)
(Manage...

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Phebe Yawson
Tera Contributor

‎02-07-2024 10:12 AM

I needed to run scheduled job: 

CSDM Data Sync | Scheduled Script Execution | ServiceNow (service-now.com)

Then all CIs created were auto-populated with the default group that was set in CI Class Manager