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Mandatory field in CMDB

Hi TeamI want some fields to be mandatory while creating CI/Server, when we create a new Server we have lots of field in that i want to make some fields mandatory, can you suggest me on this  RegardsRajesh N   

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Rajesh77 by Tera Contributor
  • 597 Views
  • 5 replies
  • 0 helpfuls

CMDB

Hello Genius Minds, I want to learn CMDB, please tell what is the duration of this course and how soon can I learn? I am struggling to get a job a snow developer as I have experience in ITSM module only. Companies are asking experience in ITOM+CMDB. ...

ArpitG by Tera Contributor
  • 487 Views
  • 4 replies
  • 4 helpfuls

Identification and Reconciliation Rule

Hi,Need understanding on the below questions.1. How Identification rule works and identifies data ?2. How duplicates are identified and how de-duplication process works ?3. Can I automate remediation process ? Thanks in advance.

Allotted Electric Power fields

Does anyone know where the "allotted electric power" and "allotted electric power unit" fields arose? It seems to be Telecom Network Inventory, but we don't have that plugin... so I'm wondering how these fields were installed to our instance around S...

Angie Scott by Tera Contributor
  • 377 Views
  • 1 replies
  • 1 helpfuls

Computer CI's getting Deleted

i am running a discovery to discover some of the computers in our environment, for some the host is not reachable if i run the quick discovery on the ip address, previously after running the discovery the Computer ci it got deleted, how can i trouble...

Nishant16 by Tera Expert
  • 548 Views
  • 5 replies
  • 1 helpfuls

data observability

How can CMDB be used to monitor the quality and completeness of a data file that is being passed through a process?  This is data observability and CMDB appears to be monitoring hardware/software.  Can it be used to monitor data?

membry by Mega Explorer
  • 363 Views
  • 1 replies
  • 0 helpfuls

Resolved! Questions on dependency view and CI relations

Hello experts,Does any of you have any simple explanations on each of this suggested relation types, And am I utilizing the correct one? In this sample, it was all just services records and I was able to produced this dependency view by just using th...

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Rain Vaine by Kilo Sage
  • 1160 Views
  • 4 replies
  • 2 helpfuls

CMDB Dashboard heath index percentage.

CMDB Dashboard is calculating both false (Closed complete) and true task to show the heath index percentage. as per the correct behavior it should only calculate the active tasks to calculate the heath index percentage.

ayush_g by Tera Contributor
  • 732 Views
  • 5 replies
  • 1 helpfuls

What is the process of idea to project, any diagrams or checklist?

I hope I am in the right place, please point me in the right direction. I am a technical project manager and am new to using ServiceNow to run projects. Is there a diagram or checklist to support the Idea to Project process? Something that walks you ...

SigmondJ by Kilo Contributor
  • 962 Views
  • 4 replies
  • 5 helpfuls

Resolved! Software Usage with Jamf Service Graph Connector

Hello Everyone, We've configured the JAMF Service Graph connector to collect Software Usage Data, and we've set up reclamation rules for several software products. However, I'm only able to see the usage data for the 1Password app. We have two discov...

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Determine the ordering of CIs in the related items of a CI

Hi all, I have a couple of questions regarding related items in a CI:is it possible to open the “Tree” layout in the related items of an IC by defaultScreen 1 - SettingsIn the case of the “Flat” layout, is it possible to sort by level (L1, L2, L3) an...

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m_marchese by Tera Contributor
  • 293 Views
  • 1 replies
  • 1 helpfuls

Resolved! What is the difference between CI attestation and Data certification?

We have a requirement to get technical teams to audit and validate CIs. However, I can see both CI attestation and Data certification can be used. Could someone help with understanding what each feature is better suited for? What kinds of scenarios c...

Chaz_ by Tera Guru
  • 2009 Views
  • 5 replies
  • 6 helpfuls