How to disable SG-Solarwind?
I have a straight forward requirement to disable solarwind so there is no CI created with discovery source SolarWind
Forum Posts
Where is the Logic for Fetching Credentials from External Vaults in Discovery? (SNMPv3 Issue)
Hi Community,I’m trying to understand where the code or logic resides within ServiceNow Discovery that fetches credentials from an external credential vault.Background:I’m troubleshooting an issue with SNMP device classification. When using SNMP cred...
Tanium SG connector - custom view missing from drop-down
I have had a new view added to the Tanium side of the SGC that I want to select in the SG Tanium View Set Up. I expected to see the view in this drop-down along with all the others, but the new view does not appear. What controls the views that show ...
Resolved! How do you copy ci records to another instance?
Hello all,How do you copy cmdb ci records from an instance to another instance? I exported them as an xml file on cmdb_ci.list of my instance and then I ran "import xml" on cmdb_ci.list of another instance.Exported ci records were copied into the tar...
Percentage of total Critical/Major Incidents out of total created incidents
How we can get Percentage of total Critical/Major Incidents out of total created incidents via Report designer?
servicenow cmdb health dashboard value showing .ank for some users
Hi Everyone, Does anyone encounter this issue? servicenow cmdb health dashboard value showing ".ank" for some users? Already checked roles and preferences but no luck. And looks like the dashboard is configured in UI Builder. Thanks, Tads
Need to exclude some tables in the results from the intelligent search of cmdb workspace
Hi All, We need to exclude some tables while searching for CI in intelligent search of CMDB Workspace.Do we have any configuration changes/ properties changes around the same to get it implemented. Thanks!!
What is Data box and How we can use it in Reporting of Percentage?
What is Data box and How we can use it in Reporting of Percentage?
Populating the CMDB - Qualys integrations
Hi everyone, I am looking for some advise and experience for those who have used or are exploring integrations with Qualys to populate their CMDB. Seeking information to help us determine our best path forward for deciding between using:- ServiceNow...
Hello. I need your help to determine if the DDOS, IPSEC, Firewall, Appliance, and Service Now disco
Hello.I need your help to determine if the DDOS, IPSEC, Firewall, Appliance, and Service Now discovery devices can reach them, and if so, which ports must be enabled for discovery.Thank you.
How to restrict the option in reference filed on the selection of choice in another field
Hi Team, we have multiple active knowledge base I have created a new field on kb_knolwedge form. On selection of this new filed ,I am populating value in knowledge base filed . new field is "End User Article" Type -choice ->Yes/Noexisting field "Kn...
Resolved! How to Create Scheduled Jobs Only for Weekdays (Monday to Friday)
Hi all,I want to create Scheduled Jobs in ServiceNow that run only on weekdays (Monday to Friday). As shown in the attached screenshot, I only see options like Daily, Weekly, Monthly, Periodically, etc., but I don’t see any specific setting to restri...
Resolved! IntegrationHub ETL - Can the RTE be configured to run business rules on the cmdb_ci_computer table?
Hello, I'm having trouble figuring out how to 'Run business rules' for the Robust Transform Engine (RTE) for an IntegrationHub ETL outbound call to import computer data. For a "regular" transform map, there's the 'Run business rules' checkbox (image ...
Why identification rule is considering 2 CIs with same name and different SerialNumbers as duplicate
Hi, We have implemented an integration using Integration hub ETL which transforms the data into custom CI table(cmdb_ci_monitor) which is a child of cmdb_ci_hardware.Source data consists of multiple CIs with same name, but serial number of those CIs ...
SeeMyCMDB – The Visualization Tool Every ServiceNow CMDB Needs
Hi Community, this is maybe not a place to publish something like this, but since I can not write blogs and still want to share with you, I think this is also good way to do it. I discover nice plugin and want to share with everyone. Here are my tho...
