Does Servicenow support Delinea (Secret Sever) Credential Resolver?

Suman21 · ‎06-23-2022

We are planning to integrate Delinea (earlier called as Thycotic) Secret server with the ServiceNow Discovery tool.

But as per the ServiceNow Product documentation it supports only CyberArk (currently) as Out of Box.

Also I have came across one KB article from Servicenow stating it does not support Thycotic Integration.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0955942

I am bit confused here, Even Delinea official sites says current version of the Secret Server Credential Resolver has been superseded by the new version documented and published here. But the link does not work.

https://docs.thycotic.com/ssi/current/servicenow/mid-server

Can some one help me understand, Can we integrate the Delinea Secret Server with our Servicenow for Discovery?

If we integrate also, Does Servicenow team support in case of any issue?

Srinivasa Rama1 · ‎09-16-2022

Hi Suman. Any luck on this integration?

Suman21 · ‎09-19-2022

No luck as of now. We have raised a ticket with Delinea team for support.

SNOW is not providing support for this integration.

Suman21 · ‎10-13-2022

Finally, the Delinea Professional services has helped in resolving the integration with the ServiceNow.

Srinivasa Rama1 · ‎10-13-2022

Can you please share how this was resolved?

We followed a documentation provided in docs.servicenow-now.com

That did not work either.

My contact : srinivasr.india@gmail.com