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Does Servicenow support Delinea (Secret Sever) Credential Resolver?

Suman21
Tera Expert

We are planning to integrate Delinea (earlier called as Thycotic) Secret server with the ServiceNow Discovery tool.

But as per the ServiceNow Product documentation it supports only  CyberArk (currently) as Out of Box.

SNOW Product Documentation

Also I have came across one KB article from Servicenow stating it does not support Thycotic Integration.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0955942

I am bit confused here, Even Delinea official sites says current version of the Secret Server Credential Resolver has been superseded by the new version documented and published here. But the link does not work.

https://docs.thycotic.com/ssi/current/servicenow/mid-server

Can some one help me understand, Can we integrate the Delinea Secret Server with our Servicenow for Discovery?

If we integrate also, Does Servicenow team support in case of any issue?

 

20 REPLIES 20

Community Alums
Not applicable

Also step 6 in the documentation has me confused (see attachment). Which IP address am I supposed to be putting here? Any IP Address? The MID Server IP Address?

You're testing whether the MID Server is able to retrieve the credential and successfully log in to one of your machines.  So the IP you should be doing is one that you know should be accessible using that credential ID (i.e. a windows machine on your network that has the credential stored in Secret Server).

Hi Suman, Any luck on this integration? 

Hi Balaji,

Yes, it worked for me as per the steps which I provided.

SN Arch Guy
Giga Guru

@Michael Walsh did adding the dummy parameters resolve the "Problem with client's CredentialResolver: unsupported API version reported: 2.0, MID SERVER supports 1.1" issue, or was there a different fix for that particular issue?

 

As for those dummy parameters, could you paste into here the actual dummy parameters that you needed to use?