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Regards Dr. Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer LinkedIn: https://www.linkedin.com/in/dratulgrover YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
The primary purpose of integrating Dynatrace with ServiceNow is to feed the event data from Dynatrace into ServiceNow. The events will be processed into alerts by ServiceNow event management and then required actions can be taken on these alerts. Service Graph Connector is the recommended method for integration. It will also populate CI data from Dynatrace into ServiceNow CMDB. Following is a URL with information on how to configure this:
