Could someone please help me understand the differences between the Classification, Environment, and Used For fields in the cmdb_ci table in ServiceNow? Additionally, I’d appreciate guidance on when and how each of these fields should be used.Thanks ...
ServiceNow performance engagement team identified a slow integration transactions triggered by user SVCAXONIUS.INTEGRATION. /api/now/table/cmdb_rel_ci Action items identified : Action items identified : • Review usage of the '/api/now/table/cmdb_rel_...
How can i move already existing Decision table from Dev to Test instance?
Hi, This is in my developer environment and also in my customer instance.When I click on 'create ci' under CMDB workspace, I see this message. I have system admin role. Any idea why this happens and what can I do to get the access?
I am trying to setup the discovery of the VMWare vCenter appliance VM. We already have the vCenter discovery working, but I need to discover the VM itself. I worked with our VMWare team to setup SNMP but the Linux Server part would still not discov...
Hello,I want to track both Functional Mailboxes and Distribution Lists in the CMDB — both are email-related CIs and would share most of the same fields. What would you recommend?Option 1: Create two separate tables extended from cmdb_ci (one for each...
I have a business issue I've been trying to brainstorm for a while. I have a way of approaching this, but I'm interested to see if anyone else deals with this and how they've addressed it. In our organization, business applications have their standar...
Hi, Does anyone how RTE works for SGO- dynatrace works? Could you please advise. Where exactly the field mapping occurs?Regards, Srinija
There is a process being utilized to restore service to customers when hardware issues are encountered with laptops which is causing data discrepancies in the CMDB with CIs and Assets. We are using the SCCM ServiceGraph Connector for loading data fro...
Hello Team,There is an OOB filter Condition in ""cmdb/my-work"".How to remove the Default condition or add a new Filter condition.Please find the below screenshotThanks in AdvanceBest Regards
Hi everyone, I'm looking to gather insights and validate best practices around CMDB Health remediation in ServiceNow, specifically from the perspective of CI owners. What is the best approach to get CI owners to remediate their data? We're unsure if...
Hi All,I am new to service mapping doing the below lab getting an error messageLab 6.12: Create Pattern Identification section for JBoss WildFly Part 4As shown in the below screenshot I am not able to get the pencil icon and script editor to write th...
Hello,I’m facing an issue related to Declarative Action Templates in the Interaction [interaction] table.When viewing an interaction record in the Fulfillment view (standard UI form), clicking on the “Show/Hide Template Bar” does not display any temp...
6 Quick Tips to Access Data Faster in ServiceNow1. View All Tablessys_db_object_list.doLists all tables in the instance.Use filters like nameSTARTSWITHcmdb_ci for out of the box tables.Use filters like nameSTARTSWITHu_ for custom tables 2. Explore Al...
Whenever a new server is provisioned, we need the server to be discovered as soon as the provisioning request is completed. How can we achieve it from flow designer?#flow#flowdesigner#triggerdiscovery