Error: CMDB Identification Error occured during creation of CI

[luis-zam]

I am trying to create assets manually but when I want to save it I receive the following message. Could someone help me know what may be happening, I am new to the CMDB. thank you.

[AJ-TechTrek]

Hi @luis-zam ,

This is restricting to create a new record, You must be needs check to the record with Same Serial Number in that table or refer the IRE rules for that particular class.

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Thanks

AJ

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