I'm having an issue with de-duplication tasks. When our end user team creates a hardware asset, it automatically generates a CI for the asset. We have SG-Intune pulling in daily imports. This is generating de-duplication tasks on the CMDB_CI_COMPUTER...
Is it possible to only update a CMDB CI via the the Integration Hub ETL (Extract Transform Load) module? I have a requirement where we want a data source to update configuration items, but we don't want it creating net new CIs. Doing this outside of ...
We are in the process of modeling/relating Business Applications, App Services etc. for a Process created within the Mulesoft and Kafka platforms. We need a CI type such as "Integration Data Flow". I don't see any CI types in the CI Class manager t...
Hello Everyone, I have found an issue in Servicenow where I need assistance for fixing it. Issue Description : I have two new custom fields of type - Reference in Server table "cmdb_ci_server" . While I am trying to create a new Server record by usin...
Hello, everyone!Guys, I’ve been having trouble understanding how the "Duplicate Audit Results" are being filled in.In some cases, using the same scheduled job, some "De-duplication Tasks" don’t show their related records.Could anyone help me understa...
Hi, How to do upgrade CI Reclassification for bulk data? Thank you
Which one of the following service catalog record may serve as a container for the multiple requested items?catalog orderrequested itemsservice catalog taskservice requestcould some help me with answer
The CAB workbench enables a CAB manager?to schedule, plan, and manage changesto schedule, plan and manage CAB meetingsto approve, plan and manage the changescould anyone help me with answer
I want to check datatype of a particular column of a table
I created 2 Data Sources on Server class. Created Reconciliation Rules for the discovery source with one having High priority and the other with low priority but the records are being updated by low Priority Data/Discovery source as well which should...
I'm trying to come up with a dashboard that reflects day-to-day type of activities to help the CAB and change managers get more in sync with the CMDB. One widget I'd like to add is one that shows a count of CIs that have been moved to the deployed (o...
I want to create a maintenance plan based on a date type field on the cmdb_ci_appl table, but without planned maintenance module. Does anyone have any heads up regarding this.
Has anyone done integration of Beyond Trust Password Safe with ServiceNow Discovery ? I am working on the same and need some help.Below is what has been done so far:1. BeyondTrust Password Safe plugin has been installed on the ServiceNow instance.2. ...
I would like to know if someone has successfully modified the ETL for SG SCCM to receive and update the Computer CI's in CMDB_CI_PC_HARDWARE rather CMDB_CI_COMPUTER. I have gone through few posts in the community and the recommendation is about chang...
Hi All, Can someone let me know if you have setup MidServer in Personal Developer Instance alongwith steps
