For CMDB CI form, include Work Notes on the form

[SaiVasanth]

For CMDB CI form, include Work Notes on the form. This is to be able to locate CMDB history of where changes were initiated from and may include information such as ticket # and description of activity performed.

[pratiksha5 · Accepted solution]

You can simply check the history on CI.  If you want to create an activity stream take inspiration from below document  : https://docs.servicenow.com/en-US/bundle/utah-platform-user-interface/page/administer/workspace/task...

[SaiVasanth]

Thanks pratiksha

[pratiksha5]

Hi Sai, Do mark the answer helpful if it helped in any way 🙂