Hello all,How do you copy cmdb ci records from an instance to another instance? I exported them as an xml file on cmdb_ci.list of my instance and then I ran "import xml" on cmdb_ci.list of another instance.Exported ci records were copied into the tar...
How we can get Percentage of total Critical/Major Incidents out of total created incidents via Report designer?
Hi Everyone, Does anyone encounter this issue? servicenow cmdb health dashboard value showing ".ank" for some users? Already checked roles and preferences but no luck. And looks like the dashboard is configured in UI Builder. Thanks, Tads
Hi All, We need to exclude some tables while searching for CI in intelligent search of CMDB Workspace.Do we have any configuration changes/ properties changes around the same to get it implemented. Thanks!!
What is Data box and How we can use it in Reporting of Percentage?
Hi everyone, I am looking for some advise and experience for those who have used or are exploring integrations with Qualys to populate their CMDB. Seeking information to help us determine our best path forward for deciding between using:- ServiceNow...
Hello.I need your help to determine if the DDOS, IPSEC, Firewall, Appliance, and Service Now discovery devices can reach them, and if so, which ports must be enabled for discovery.Thank you.
Hi Team, we have multiple active knowledge base I have created a new field on kb_knolwedge form. On selection of this new filed ,I am populating value in knowledge base filed . new field is "End User Article" Type -choice ->Yes/Noexisting field "Kn...
Hi all,I want to create Scheduled Jobs in ServiceNow that run only on weekdays (Monday to Friday). As shown in the attached screenshot, I only see options like Daily, Weekly, Monthly, Periodically, etc., but I don’t see any specific setting to restri...
Hello, I'm having trouble figuring out how to 'Run business rules' for the Robust Transform Engine (RTE) for an IntegrationHub ETL outbound call to import computer data. For a "regular" transform map, there's the 'Run business rules' checkbox (image ...
Hi, We have implemented an integration using Integration hub ETL which transforms the data into custom CI table(cmdb_ci_monitor) which is a child of cmdb_ci_hardware.Source data consists of multiple CIs with same name, but serial number of those CIs ...
Hi Community, this is maybe not a place to publish something like this, but since I can not write blogs and still want to share with you, I think this is also good way to do it. I discover nice plugin and want to share with everyone. Here are my tho...
while using manage duplicate ci nask skill ,after selecting the class and selecting review existing templates, why is it not asking for "preview template on sample task" instead its only populating "run template for all tasks" and "view more options"...
Hi folks, As per the subject, our instance (Xanadu) has Credentialless discovery disabled in the system properties but occasionally I still see SQL instances pop up that have been created by it. Am I missing another setting or piece of functionality...
Hi all can you please help me, how to set operational status of Cis as non-operational which are not updated via any Discovery source for 90 days
