Above screenshot shows my retirement policy and retirement definition. i would like to retire stale CIs for the table but i am not sure if the CIs are being retired even though tasks are being created
I'm encountering an issue while deploying my update set. I have three fields involved: Category, Subcategory 1, and Subcategory 2. Subcategory 1 depends on Category, and Subcategory 2 depends on Subcategory 1.In my update set, I’ve added new values t...
I am trying to update the form for a CI class (cmdb_ci_handheld_computing), but getting the following message:The "Handheld Computing Device" section is in the CMDB CI Class Models application, but Global is the current location. So I am unable to ma...
Hello community can anyone help me how to hide specific tab on dashboard which requires discoveryadmin access and reports are not visible to ITIL users i want to hide the ServiceNow Discovery dashboards in below SS from ITIL users, since they do not ...
Hi Community, https://www.servicenow.com/docs/bundle/zurich-it-operations-management/page/product/discovery/reference/cloud-disco-aws-data-collected.htmlhttps://support.servicenow.com/now?id=form&table=sn_customerservice_case&sys_id=d7429d2f934bee501...
Hi Team, Requirement is to automate the discovery of the interfaces between business applications. Means when there is an integration between any applications (Salesforce-->SAP) then automatically relationship should be created in ServiceNow CMDB. I...
Can anyone please help me where Can I see the configuration for (+) icon. I am not getting that. could anyone please help me with the path
Hello Friends, I have a requirement in which tags would be defined on MDE platform for Servers and End user devices. Those tags needs to bring back in serviceNow CMDB. Has anyone worked on similar integration ? I would like to understand below pointe...
Hello all. I have a scripted audit where it records service offerings for compliance, and in the code below, it checks whether the Business Contact field of the TSO is valid and if the user is active.One of my requirements is to create a task where i...
Hi everyone,I'm working on implementing the cascade-archive dependent CIs functionality in ServiceNow CMDB, but I'm running into an issue where child CIs are not getting archived as expected. Here's the sequence of steps I'm following:里 Steps Taken:R...
I was looking through the columns and was wondering what populates this column?
Hi All, Greetings, I need Application report from CMDB where we can see all the application along with its mapped servers.The report should not have duplicate records like below where you same application mapping with same server multiple time: if is...
Hi, We are trying to get the Last Check In attribute into the CMDB as part of the Intune connector that is active, we followed Service Graph Connector for Microsoft Intune - Add... - ServiceNow Community to achieve this and noticed that we already h...
Hello all, After we do service-mapping in CMDB, We will save the view and it will be saved in the Map Views (ngbsm_view)So, once I save the view, usually I will also save the same for the owned by of the business application.So, now I have written a ...
Hi All I am checking on remediating a duplicate task, when remediation is completed, duplicate CI gets updated with the main CI. So, now i want to understand on what kind of tasks, ci gets updated when remediation is completed? (like incident, proble...
