for snmp and ssh assets vmware probe is triggered

konijetisumanth
Giga Guru

‎05-20-2024 09:49 AM

Hi community

 

i have an issue after updating the instance to Washington , that few assets logs show that VMware probe is getting triggered even if it is not a cloud asset and  if the asset is cloud and the vmware probe says unable to reach connection 

 

can any one tell me is it expected one in discovery.

 

if not how can i restrict it not to trigger for the not cloud assets 

 

 

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AJ-TechTrek
Giga Sage
Giga Sage

‎05-21-2024 06:02 AM

Hi @konijetisumanth ,

 

VMware probe will be triggered if its Shazzam probe found the 443, 9443, 5480 Port opened on target machine, Also for Cloud Devices , make sure that port are opened for target machine from Mid Server.

 

https://www.servicenow.com/community/next-experience-articles/servicenow-vcenter-discovery-step-by-s...

 

https://docs.servicenow.com/bundle/washingtondc-it-operations-management/page/product/discovery/conc...

 

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

 

Thanks

Ajay Kumar

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/

ServiceNow Community Rising Star 2024