We have a large Service Catalog (in thousands). We see some of them have content that is out-of-date and there are others that are no longer needed.Instead of chasing Catalog owners on the ones which are rarely used, we are looking to come up with an...
Send approval request(s) to a particulars group. Only one of the members of the group needs to provide approval.If 'Opened by' is the same person as an approver member, mark it as approved.Help me with a script
I have created a custom table extended from Configuration Item table. It has some custom fields. I have created Reconciliation definition and created Identifier rules. For Identifier rule, there is a field called "ABC ID". So, I have used this custom...
Can we test the connection using POSTMAN outside the Mid-Server?, means can we use POSTMAN to test it from our personal machines (Laptops).
Hi Team, We have MSSQL Instance in CMDB and those are captured in the cmdb_ci_db_mssql_instance, however we would like to stop creating Database of MSSQL instances in cmdb_ci_database. Will this impact my existing discovery data and Service Configura...
When in the CMDB workspace, in the display of the list of MSSQL Databases it is not possible to add the column “Instance name (instance_name)” . The Instance Name contains the Server Name on which the database is deployed, this is very helpful especi...
I am trying to add Gauges with Interactive filter, But Gauge does not interact with it. Is there a way or any other widgets i can use to make Gauge interactive.? Please suggest - thanks..!!
Hi All, One of my customers looking for Docker discovery in Linux devices. I have already shared the required user privileges, but they are asking us what Sudo commands will execute to fetch that information into the CMDB ServiceNow. Below link: I re...
In payload missing minimum set of input values for criterion (matching) attributes from identify rule for table [cmdb_ci_ip_router]. Add these input values in payload item '{"className":"cmdb_ci_ip_router","values":{"short_description":"VeloCloud VC_...
Hello, I am looking to create a report that shows the total amount of duplicate and orphaned CIs over time so that my client can see if the CMDB health is improving or declining. Normal reporting is not showing me the total over time, just when they...
hi, i want to create a rest message that will get an encrypted variable in the headers. how do i do it? (i cant create a new table and i cant display it in a script)
How does Credential storage valult work for cyberArk in discovery.?
I keep getting the following error when i search in the intelligent search under CMDB workspace: Oops! Something went wrong on our endSometimes this happens. Please try again a little bit later. Any idea why this is happening?
With the release of TNI in Washington I've been tasked with importing a number of Utility Poles into our CMDB.There doesn't appear to be a clear class these need to be homed under.From the given descriptions of each of the new classes the most approp...
Hi Team, I have a requirement to establish JDBC connection with either Postgres or Neo4j or Cassandra DB as a part of ETL in ServiceNow. Please advise if there is any connector available as OOTB in ServiceNow.
