Hi Connections, I'm doing Network Inventory integration via JDBC connection with traditional import set and RTE. The Import Set Rows basically contains different CI classes information, like Network Gear, ONU, Network Site etc. Similarly, it contains...
Hi guys.I created a flow to upgrade some ICs with Stale status to Retired and Non- Operational.But the flow is working for some and not for others.Can you help me find out where the error is?Follow the flow:
There is one catalog item where we have to display list of shared mailbox. Which table we have to refer to get the list.Kindly guide on this?
I am using Data Manager (from Management tab in CMDB Workspace) to delete all CI's ( for clean up of old stale CMDB that was never used). I create Delete Policy and go to the the scheduled job and "execute now" and I notice a timeout message at 5 min...
Hi Model Category on Assets are incorrect, I would like to update from Model Category - Computer to Model Category - Computer Peripheral.How to update the Model Category on the existing Assets on CMDB?Thank you in advance
Hello, I want to change the text highlighted in red, "Review the details to ensure that everything looks as expected," to another message.Is it possible? If yes, can you provide me with the steps? When I check the sys_ui_message table, I can find t...
Hello, I'm working on discovery of IBM AS400, Couldn't find any documentation regarding the required credentials or the pattern to use, wondering if anyone has worked on the discovery of these devices, or can point me towards the documentati...
Hello,Can anyone please advise on how to discover Active IQ virtual appliances in ServiceNow? The appliances is contained within a VCenter but it is not getting discovered through VMWare Discovery. The appliance also supports SNMP but discovery does ...
With in our company, we have been using ServiceNow for over 5 years, with me being moved up into the team 2 years ago. During that time, a lot of changes/customizations have been implemented, changed, rolled back, etc. At this point in time, we are...
Hello Everyone, Could you please help me to share the Architecture diagram of Integration Hub and how many types of third party integration supports in ServiceNow?
Hello team,I have a requirement, which states that for class "windows server" the (category should be server) and (subcategory is windows) which i have configured using cmdb_categories table and added the relation there.Now the other requirement is t...
Hi, All , I have question how IRE working when import data through HUB ETL. Let's say I have a data put into server class.in server class, identifier is object id ,100; name 200. when data incoming , it contain object id value, when IRE did not find...
Hi there, I'm in the process of sorting out a severely under-maintained CMDB. We're starting CSDM adoption at the foundation layer and Locations (cmn_location) is my first target. I have a taxonomy and high-level list of locations sorted on paper, fo...
I get this error message when I try to create Azure cloud discovery schedules. Can anyone explain why? I've been able to discovery the subscriptions successfully.Identification Engine: Discovery status is FAILURE, Identification sections in pattern f...
Hi All, I have a question on managing Retired CIs in CMDB. should we delete these retired CI records after certain timeframe or should we retain for audit & history purposes forever. Please advise on the best practice around this. Thanks,shilpa
