How Operational status [Operational_status] field on a CI form gets synced wrt other fields? I understood that this BR does the job - "Sync ops status for CMDB CI", if yes, can anyone tell me how the sync works (I am not able to understand that scrip...
As per this docs- https://docs.servicenow.com/bundle/washingtondc-it-operations-management/page/product/discovery/reference/cloud-disco-aws-data-collected.htmlVM data is populated in cmdb_ci_vm_instance table. Why not in below table?cmdb_ci_ec2_inst...
what are the steps that are required to optimize a CMDB. How can I achieve this. It will be great if provide me the detailed explanation.
On a List Control Form, is it possible to remove the option to "add filter" so it's always the default filters ?I want to prevent a user to add a new filter or delete one of the filters already defined
Hi, I need help. We have discovery and sccm both are running to identify computers. our requirement is "serial number" should be updated by only SCCM but not by discovery. How can we do this requirement? Thanks,Sry
Hi,I need help,There are fields Available Space (MB) (available_space) & Capacity (MB) (capacity) in the "cmdb_ci_file_system" table, both fields are integer type so when we are trying to pull the data from the third party tool that data is in MB/GB ...
Data is coming into the staging table through integration. Can I use integrationHub ETL to map the data from staging table to Target cmdb tables ?
I am sending a notification through workflow once the user submits the catalog form request.The notification will have all the fields in it, it will also have attachment fields, how to send the attachments into notifications.
Hi community,I'm seeking advice on two issues:1. I'm currently setting up discovery for virtual Cisco firewalls deployed in pairs (active and standby). The tool used configures both together, preventing individual changes. Thus, I’m told, both have ...
When I click on the Orphan CI on the CMDB Dashboard, the Orphan CI does not have a Remediate button. Not sure what is wrong and dont know how to fix it. Need help!
I did try to add a tab whenever I click on a blue hyperlink as shown in the the CIDash screenshot below but this is not working even after I change my UX property setting in UI builder by adding a chrome tab . Hence wanted to understand is there a wa...
I have been assigned the task to make the CI field mandatory in our SN tickets. It has come to our attention that the Change tickets might not have a Configuration Item to enter when new. Right now, we have come up with adding a New CI check box to b...
For any checkbox values, replace true/false with Yes/No, where true = “Yes” and false = “No”. I want to replace the values with 'Yes' or 'No' in notification
I need Documentation or technical steps for the ServiceNow and 3 rd party integration with security monitoring tool(Tenable or any others) or any others) for Event Management 1. 3rd party integration with ServiceNow for security alerts2. Matching VIT...
is it possible to include in the Certificate overview the device type it is used for (e.g. VM, Firewall, App Gateway,...)? also is it possible to include other sources to discover certificates? e.g. for external websites? via url? if yes please provi...
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