Hello SN people, We have implemented a new Service Catalog for Dental practices and I'm wondering how best to handle configuration items for the CMDB. There is the OOB Hardware class that I can extend to handle most of the CIs, but most of the items...
Wanting to know the capabilities on how to restrict inline editing on from a list view when a certain request state is saying: so if its in schdeduled/implement or something it cant be edited? I created and ACL so that on the form when the state is s...
Hello all, @Ankur Bawiskar @Community Alums @Maik Skoddow @Sohail Khilji @Hemanth M1 Trying to get this resolved and so far I can not resolve this. Any help will be grat The MID Server is up and running with unresolved issues Which is showing a...
Hi all, I’m currently exploring the CSDM and I’m wondering if there are any additional classes within the model that we don’t currently have in CMDB. Specifically, I’m interested in understanding how others are differentiating between "actual appli...
HI All, we have been discovering windows server, but it is discovering incorrect hyper v host(pynb16) which is in UCP environment and it is mapping with Virtualized by type and it has to discover (dhpy04) host with 'Virtualized by' relationship in ...
Hello, I would like to create a dashboard with different tabs for the Network services. For example a tab for switch, ip router, wireless access point and so on. In each tab I would to add completeness, compliance and correctness for each class in th...
How to make report out of metrics for 3 months for a particular location on alm_asset table.
After completing the classification Solutions training,then click on 'My Solution'.In the 'Solution Statistics' tab, we can see two input fields: the Target Metric and the Target Metric Value. My question is ,whether the solution definition will be r...
I think the expected hierarchy of services is [service portfolio] => [taxonomy node] => [service] => [service offering]. Taxonomy nodes are flexible because you can have multiple layers of grouping for your services. In my organization, we've had a ...
Does the ServiceNow-Intune Service Graph Connector Import Deltas or the Entire Data Set Into the CMDB?
Hi All,I have tried to discover the windows server , it is able to discover and updating the correct information for Serial number, CPU, IP address etc , however it is updating RAM(MB) value is '0' instead of 16GB .Here Server actual RAM is '16' GB ,...
Hi All, Hope you are doing well I am trying make a data base connection from windows server and I have encountered below issue. Identification Engine errors: See Identification Logs for more info. ServiceNow discovery source in data source choice lis...
We have done intune integration using servicenow Graph connector. How to do field mapping
Hello CMDB Forum, I’ve studied a lot in the ServiceNow space and CMDB is something that I’ve always wanted to get involved in and implement a CMDB, most companies don’t know where to start. Is there a dedicated ServiceNow course that will show you ho...
外部の運用監視ツールとの連携するためにService Graph Connectorを利用します。その際に必要なITOM製品が何なのかお教えください。ITOM Visibiliyが一番安価でService GraphConnectorを含んいるので、これでよいかと考えておりますが、Visibilityは単独購入可能なのでしょうか。バージョンはXanaduで別途ITSMは購入します。
