Get Install Date from InTune Service Graph Connector?

[ctsmith]

Anyone know of a way to get installation date for software installations from the InTune Service Graph Connector?

Thanks!

[ctsmith]

Ah shoot I logged the whole incoming response from InTune and install date is not there 😞

[ctsmith]

FWIW, created an enhancement request:

https://community.servicenow.com/community?id=view_idea&sysparm_idea_id=32841748db4ed95cc440fed6689619d1&sysparm_idea_table=x_snc_com_ideation_idea&sysparm_module_id=enhancement_requests

[Scott Halverson]

Your analysis is correct, Intune does not collection useage information to enable identifying reclaimation candidates.  Also note at one time InTune didn't support the ability to inform when a software install should be removed. I'm not clear if this has been resolved yet or not.

[ctsmith]

For us, this is related to an issue for ALL installation records from InTune being captured on our software install table from InTune Service Graph Connector.  Technically... that's not inaccurate.  The records are all there on InTune whether historical or current.  But, how do we get rid of the old installation records in SN for, say, accurate reporting? Otherwise, all the versions of the same application make reporting meaningless.

As a workaround, I have an Async BR that runs on the table.  For reference: https://community.servicenow.com/community?id=community_question&sys_id=c1c132bfdb35555cc440fed668961939

Now, this is not 100% accurate either without a true agent living on the machine.  Because InTune may have Chrome version 104 and 105 as two installation records but until the user reboots their machine or browser, they're still running 104.  

Still, it does paint a MORE accurate picture in the sense that the highest version does indeed live on the machine but may not be the one running just yet.  If we are concerned that are users have the most up to date version on their machine, this would be reflective of that.