Hello, We have created custom CMDB integration with a tool (Example: ABC Tool) and have used IH-ETL for field mapping. Now, we have a new requirement to map the tags associated with the device in source tool to the respective CI in ServiceNow CMDB.Ta...
Hello, I am wanting to archive some historic data. In order to archive the org is asking for a backout plan for the archive. When I run an archive in test and then try to restore the archive it is only allowing me to restore one record at a time. It...
HI, I want to update the CMDB Ci computer table just by creating a request ticket from Service Portal.so that attached excel sheet in request ticket will update the Computer table ?
Hello All, I have a requirement where i want to exclude CI from creating in CMDB when Discovery runs. As you know when discovery run on COmputer table, along with computer it will bring additonal 20 tables data( Disk, Network adapter,storage devices...
I am unable to see Data certification module in Servicenow Yokohama version. I have searched it in plugins, but there is no any plugin for data certification. Is this module replaced with the Data manager Certification policy ?
HI All, we want to integrate the ServiceNow and Intune to synch the Device data to Servicenow CMDBplease suggest how to do this which will also be cost effective ?
Hello, I want to fetch Collation text, statustxt details from MSSQL DB through discovery pattern. These are metadata values and cannot be accessed by WMI. What is the other way to discover these details Thank You!
We are trying to set up multiple instances of SCCM in our ServiceNow. Two for nowI have been asked to make sure that each SCCM instance has their own separate user (which was the easy part) but also that each of the instances have their own defined D...
Hi. I'm having issues with some servers, and I'm getting the following errors.What are the options to resolve them? I appreciate the help. Reggards
I m getting error of below in discovery fundamental course on now learning i created pattern and sync with pattern and MID server i m stuck with this and my pattern not sync how to stop te sync from background Did you check the steps in the identi...
Hi, We have a requirement to create a report with CI list which are passing though IRE rule. we have integrated with SCCM, Discovery and manual entry also. Which is the table I can refer to get the list? Regards,Saranya
We have enabled Horizontal discovery in our client environment and are discovering both Windows Server (OS) CIs along with vCenter discovery (and it's children). We are now showing duplication with vmWare Virtual Machine Instance CIs and correspondin...
CMDB Health DashboardA healthy Configuration Management Database (CMDB) is the cornerstone of effective IT service management. It acts as the single source of truth for IT assets, known as Configuration Items (CIs), and supports various ITIL processe...
I am interrogating a SNOW API instance and need to request a chunk of data at a time through the query parameters sysparam_offset and sysparam_limit. It seems the limit is not honored, in that, in some cases, the actual number of results is less than...
CMDB (Configuration Management Database) What is the purpose of the CMDB in ServiceNow? How do you define a Configuration Item (CI) in ServiceNow? What are CI relationships and how are they used in impact analysis? How do you maintain data integrity ...
