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Analysis of the content of a CMDB table

Hello,I am looking for a report or a tool wich could produce the following report for any given table :Quantity of records in the tableFor each field in the table :- Quantity of distinct values- If the field has less than 11 distinct values, list of ...

Active install = False for the latest version

Pls let us know Why active install is false on the lastest SW version, where the old versions show as active install is true. Why active install is false on the lastest SW version, where the old versions show as active install is true. 

LearnerSN7_0-1771354308066.png
LearnerSN7 by Tera Contributor
  • 363 Views
  • 1 replies
  • 0 helpfuls

Dell Elastic Cloud Storage Discovery

Hello, Has anyone managed to discover Dell Elastic Cloud Storage? I have been trying SNMP but that doesn't seem to be working. Please advise. Thanks! 

DarOB by Tera Contributor
  • 948 Views
  • 1 replies
  • 0 helpfuls

Dependent CI Retirement

Hello. I am newer to the ServiceNow administration, so please bear with me. I have been trying to use the CMDB Data Manager to configure the retirement of CIs and also dependent CIs. All of the plug-ins that I have read are needed were already previo...

ctdemato by Tera Contributor
  • 4069 Views
  • 4 replies
  • 3 helpfuls

PC Backups as Configuration Items?

Has anyone out there leveraged the CMDB to track specific PC Backups? We have a couple business cases where we need to track a specific backup of a physical or virtual PC (not a server).  These backups need to be held and secured until such time as t...

Stacked Switches missing IP Address

Hi All,Our CMDB health results flagged our stacked switches because the IP Address field was blank. Discovery found the entire stack, created CIs for the primary and each secondary, and created all the relationships. However, the secondaries don't al...

Ryan S by Mega Sage
  • 3073 Views
  • 9 replies
  • 0 helpfuls

Sorting is not working

Hi All,We have introduced a new attribute in the cmdb_sync_queue table with a decimal data type. However, the sorting (A–Z, Z–A) does not seem to be working for this custom field.Could you please help us check this issue?Thank you.

AnushithaS by Tera Contributor
  • 732 Views
  • 4 replies
  • 0 helpfuls

CMDB Health Dashboard — Completeness, Compliance & Correctness

Building a Trusted and Reliable CMDB in ServiceNowIn today’s digital enterprise, the CMDB is not just a technical database — it is a strategic foundation for IT operations. Incident routing, change risk analysis, impact assessment, service mapping, a...

Mohit 101 by Tera Contributor
  • 2916 Views
  • 1 replies
  • 2 helpfuls

Agent Client Collector- how frequently collecting data?

Please let us now how frequently Agent Client Collector is collecting data? We have successfully installed ACC in Dev instance. We could not find any scheduled job running to collect data, but still data collection is happening. how to change the fre...

saranyavs by Tera Expert
  • 411 Views
  • 2 replies
  • 0 helpfuls