I'm starting to pull my hair out on this one. We have updated hardware assets to retired and at 3am at pretty much exactly 3 months they will switch to active. This is messing up our asset management team as they cannot maintain the assets properly if the system is automatically doing it.
I've looked for schedules everywhere in servicenow and I can't find one that matches that specific time it executes.
Any suggestions on where to look or how to get information as to what is causing this to happen? We just see in the audit history it changing, but can't determine where it's getting its list from as the assets are always different.
