How are folks managing IT Application Owner and secondary owner?
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11-14-2023 01:42 PM
I can only imagine the solution to be a custom field on the form. Just want to see if anyone has a best practice for this.
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11-14-2023 02:10 PM
There may be multiple Secondary owners of a particular Software Application. Secondary owners would be responsible for a specific portion of the application portfolio, e.g., by Department, by Platform (Mainframe, Distributed, Server), etc. Typically, they would hold the budget for that portion of the portfolio. The IT Application Owner (or Primary) is the overall Point of Contact for all of these various areas and is generally (not always) the main point of contact with the Publisher and coordinates the communications to the Secondary Owners.