Hi everyone,I'm working on implementing the cascade-archive dependent CIs functionality in ServiceNow CMDB, but I'm running into an issue where child CIs are not getting archived as expected. Here's the sequence of steps I'm following:里 Steps Taken:R...
I was looking through the columns and was wondering what populates this column?
Hi All, Greetings, I need Application report from CMDB where we can see all the application along with its mapped servers.The report should not have duplicate records like below where you same application mapping with same server multiple time: if is...
Hi, We are trying to get the Last Check In attribute into the CMDB as part of the Intune connector that is active, we followed Service Graph Connector for Microsoft Intune - Add... - ServiceNow Community to achieve this and noticed that we already h...
Hello all, After we do service-mapping in CMDB, We will save the view and it will be saved in the Map Views (ngbsm_view)So, once I save the view, usually I will also save the same for the owned by of the business application.So, now I have written a ...
Hi All I am checking on remediating a duplicate task, when remediation is completed, duplicate CI gets updated with the main CI. So, now i want to understand on what kind of tasks, ci gets updated when remediation is completed? (like incident, proble...
We recently executed the SGC for SccM into our SN Yokohama instance. We have another source that also creates software entries that previously existed in our tables. Instead of updating the existing record, SccM created a new software record. We ar...
Hi All,First of all, I miss the legacy Data Certification functionality, but, we must move on with the times. In the legacy application, I was able to easily report on Failed attributes via the cert_element table, however, even though I can locate th...
Question: Is there a way to update a list of related service offerings in one place and dynamically popular these relationships across multiple services? Background: I have a primary service for general support. It is regularly updated with mapping ...
When creating a certification or attestation in Data Manager in CMDB Workspace using an On Demand schedule, where does one go to execute it?
Is there a way to configure the Azure Service Graph Connector to populate the Computer Class? VMs with desktop OS are being populated in the Windows Server or Server table.
Hi,Our org is in initial stage of setting up CMDB (manual data loads). They found lifecycle stage and status fields are not 100% matching to their needs and they want to settle with status field only.In future if they need they want to use those fie...
I’ve integrated ServiceNow with Qualys to sync server data using a graph connector. However, I’ve encountered a discrepancy: the CMDB server table in ServiceNow contains around 4,000 records, while Qualys only has 2,270 records. Additionally, I’ve ve...
I am trying to create a relationship between Class A CI and Class B CI via data received from source. I have created a JDBC connection by passing a SQL query to get the data from source database. I've also created a Robust transformer to transform t...
Currently, network stacked switch discovery is not populating the correct model id. We want to use OID 1.3.6.1.2.1.47.1.1.1.1.13 to discover correct model id. We tried to discover switch with this OID but it failed with the following error - Post-sen...
