How contextual search only takes value of short description and how can i configure it

sagarpundir
Tera Contributor
 
2 REPLIES 2

GlideFather
Tera Patron

Hi @sagarpundir,

 

please describe your issue better, it's not clear what exactly do you want to know.

 

However, refer to these:

Contextual search properties 

Contextual search 

 

Let me know if that helped

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RaghavSh
Kilo Patron

If your question is about short description on incident field, that is confugured in contextual search.

 

Refer : https://www.servicenow.com/docs/bundle/zurich-platform-administration/page/administer/contextual-sea... 

 

https://www.servicenow.com/community/developer-forum/contextual-search-on-incident-default-knowledge... 


Raghav
MVP 2023