How do I create a certification policy?

Robert Campbell · ‎03-03-2025

I have installed the data certification plugin in my PDI but I do not have the option to do certifications.

Dr Atul G- LNG · ‎03-04-2025

I tried it in my PDI, and I only have admin rights.

Please update your CMDB workspace to the latest version.

Assign the user the required role: sn_cmdb_admin

https://noderegister.service-now.com/kb?id=kb_article_view&sysparm_article=KB1446136

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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View solution in original post

Dr Atul G- LNG · ‎03-03-2025

Hi @Robert Campbell

https://www.servicenow.com/community/cmdb-articles/video-creating-a-data-certification-policy-using-...

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Robert Campbell · ‎03-03-2025

That's what I did but the option isn't there.

Dr Atul G- LNG · ‎03-03-2025

Hi @Robert Campbell

Do you have the required role for this? Might be that is reason.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Robert Campbell · ‎03-03-2025

I have the admin and security_admin role. Wouldn't the admin role have that by default?

I wasn't sure if the admin role didn't inherit it because I may have added the certification plugin after creating my user so I manually added the role to my user. Still no certification option.