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Make forms Read only for a group of people for all cmdb ci tables

As an L1 Technician group person  I can modify the CMDB this seems to be incorrect ,so i need make forms read only for that group for all cmdb ci tables  here i cannot use ACL's  could you please anyone suggest best way to do complete this requiremen...

Devi Dodda by Tera Contributor
  • 261 Views
  • 2 replies
  • 0 helpfuls

Resolved! Assignment group time caliculation

Hello All,I have a assignment group in my custom table so when the assignment group is assigned and different assignment group it got assigned  i want to calculate time between each assignment group assigned. Thanks,Siddu.

RITM BAND APPROVAL

below 100 pounds - no approval for all bandsbelow 300 pounds - no approval for only M, D bands, approval needed for all C bandsbelow 500 pounds - no approval for only D band, approval needed for all C, M bands----------------------------for ALL D ban...

CMDB - Model ID Field

Hi, When CI's are created manually, the Model ID field is set to "Unknown" and sometimes its set to some other values. Which script/code sets the Model ID field on CI when created manually?

GS111 by Giga Contributor
  • 885 Views
  • 1 replies
  • 1 helpfuls

Resolved! change color of service field

Help me do this please :  Inform operators that the impacted Service is critical:When the “Impacted Service” is “Critical”, the name of the service is displayed in RedIf the impacted service is “Medium Criticality” the service name is orange

rampage by Tera Contributor
  • 304 Views
  • 2 replies
  • 1 helpfuls

How to import CI relationship from excel to Servicenow CMDB

Hi Team, We are trying to import data from excel to ServiceNow using Integration HUB ETL.Our excel data has Parent-Child relationships in excel.Example- Equipment-->Slot-->Card-->PortMulti level relationship. How can we import data along with relatio...

Vinay2509 by Tera Contributor
  • 750 Views
  • 5 replies
  • 0 helpfuls

Discovery of a TLS Certificate in Windows Server not found

Hello, As of today, I've been running Certificate Discovery for some months and already more than 2,500 Certificates are in our CMDB.  Now I'm interested in discovering one Certificate in a Windows Server that expired last month and gave us issues, a...

Service configuration Item association table relationship

Hi Everyone, Hope you are doing well. When I removed mainframe CI from application service map usually it removes the relationship from Service configuration Item association table but it is still showing the relationship in Service configuration Ite...

Sai184517 by Tera Contributor
  • 595 Views
  • 1 replies
  • 0 helpfuls

Resolved! Duplicate CI remediation in bulk

Hello,Just wondering if there is a way to do a bulk remediation of CI's?We have identified the issue and have resolved the cause of the duplicates so wondering if there might be a way of remediating more than 1 at a time.thanks,Danelle

Danelle Lee by Tera Contributor
  • 1800 Views
  • 1 replies
  • 3 helpfuls