Hi All, One of my customers looking for Docker discovery in Linux devices. I have already shared the required user privileges, but they are asking us what Sudo commands will execute to fetch that information into the CMDB ServiceNow. Below link: I re...
In payload missing minimum set of input values for criterion (matching) attributes from identify rule for table [cmdb_ci_ip_router]. Add these input values in payload item '{"className":"cmdb_ci_ip_router","values":{"short_description":"VeloCloud VC_...
How does Credential storage valult work for cyberArk in discovery.?
I keep getting the following error when i search in the intelligent search under CMDB workspace: Oops! Something went wrong on our endSometimes this happens. Please try again a little bit later. Any idea why this is happening?
Hi All, We are unable to find identification rules for some class ex: are below, how to know like how these are getting discovered or updated ? and How to identify all CIs are correct or duplicates present?cmdb_ci_vcenter_host_groupcmdb_ci_vcenter_vm...
Hi ServiceNow Community,Could anyone provide guidance on how to get started with CMDB? Additionally, I am on the lookout for any recommended materials, tutorials, or resources that can help me grasp CMDB fundamentals and best practices. Best Regards,...
Scenario: Sources for Thin Client data and SCCM data, both with Service Graph Connectors are updating computer records. When a Windows client is converted to a Thin client IRE will allow the older SCCM record with an older Last Discovered Date to upd...
I’m getting an error while creating a retire policy for the cmdb_ci_network_gear table in CMDB Data Manager:"Error in creating policy. CMDB classes covered by this policy do not have matching life-cycle rules for retirement, see documentation for ref...
Hello Community, I have created one field named 'owner' in cmdb_ci_hardware(Parent) table. cmdb_ci_ip_router is the child table for cmdb_ci_hardware. Field 'owner' is inherited from parent to child but the choices present in...
Why is there no documentation of the intentions of all the relationship types? If you've created a relationship type, it must be for some specific reason so why isn't that expectation shared? What is the purpose of these "generic" relationship type...
I am noticing there are two fields that capture the same data, yet do not sync with each other.On Calculated Application Service I have 'Used For' on the form. You choose Production, Staging, etcYet on all CMDB items they inherit the 'Environment' fi...
I am a new PA Admin for our SN platform, Vancouver Release. We aren't live yet, but looking to see if anyone knows an OOTB solution for reconciling CMDB CIs without Assets and vice versa. I see ITAM application installed, but wondering if there is so...
Hello I am trying to create a total vulnerability item report that shows x axis as Past due, Due today, due 1-3 days, 4-7 etc. and the y axis contains Service team names for dashboard. See attached for reference and provide suggestions
Hello, I just started using Tag-based Service Mapping and it's working fine so far. But now I'm curious about "Tag-based service families". Is there any other use case for it other than Service Mapping? I created a Business Rule to capture Owners...
Hello Everyone,I wanted to map a server type, named as Virtual Appliances Server, but on the cmdb it is mapped to Virtualization server, i want this to be come up in the record producer and on front end the server type name is Virtual Appliances and...