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03-03-2025 08:20 AM
I have installed the data certification plugin in my PDI but I do not have the option to do certifications.
Solved! Go to Solution.
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03-04-2025 08:10 AM
I tried it in my PDI, and I only have admin rights.
Please update your CMDB workspace to the latest version.
Assign the user the required role: sn_cmdb_admin
https://noderegister.service-now.com/kb?id=kb_article_view&sysparm_article=KB1446136
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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03-04-2025 08:10 AM
I tried it in my PDI, and I only have admin rights.
Please update your CMDB workspace to the latest version.
Assign the user the required role: sn_cmdb_admin
https://noderegister.service-now.com/kb?id=kb_article_view&sysparm_article=KB1446136
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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03-04-2025 01:38 PM
It was the updating of the CMDB Workspace that corrected it. I did add the role but I later took it a way as a test and still have the ability to create policies without it.
Side note, I wasn't able to update the CMDB workspace from the [current] plugins, I had to use the old version/view to find the cmdb workspace to see that it needed to be updated.
Thanks.
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03-04-2025 01:40 PM
Good to know issue has been resolved.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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