How is cmdb_rel_team populated & used?

[tjw1]

Prepping a client walkthru with the latest NowCreate deck(s), and discovered a recommendation to populate cmdb_rel_team, but cannot find any additional information on how to populate (assume groups) and what this affects.  Is there a process around this?

pls advise & thx

[Dr Atul G- LNG]

Hi @tjw1 

About this task

To add a group type, you must modify the dictionary definition of the group_type column in the cmdb_rel_team table.

Procedure

1. On a Service CI form, select the Teams related list.
2. In the Columns tab, select the Group type column.
3. On the Dictionary Entry form, in the Choices related list tab, insert a new row for a new Teams choice such as Datacenter Group.
4. Save your changes.

https://www.servicenow.com/docs/r/xanadu/servicenow-platform/configuration-management-database-cmdb/...