How the Normalization works on Hardware Product Model table

[MalathiP]

Hello Everyone

1. Please can someone explain how the Normalization works.

2. There are already records with the status as 'Normalized' but Discovery is either creating a new record or overwriting the fields. PFA. How to overcome this? 

3. Reg the ‘New’ status, need to know why the CIs are not getting inked to either of the normalized records that were created earlier.

[MalathiP]

Hello Iftikhar,

Below is the requirement from the customer:

To create precedence rule on Hardware Product Model for the 'Normalization Status' field and if it is 'Normalized' then Discovery should not overwrite or create any new model.