I am trying to use the ETL Plugin to transform software assets from an API Data Source onto the Software Installations table [cmdb_sam_sw_install]. However, when I add the Software Installations table to transform I am receiving a message that says I...
Hello, can anyone assist with this message when viewing the CMDB Health Dashboard Jobs: assumption is that it is ACL related, users have the ITIL role. Part of the query on sysauto has been ignored because of read security rules on sysauto.name The a...
We are having a debate internally as we cannot figure out the way how to do. We would like to grant every employee access to the CDMB via cmdb_read permission.How to set the rights is clear but not what the user must do to be able to access the CDMB ...
Hi Folks, In CMDB 100 CIs got retired due to some technical issue, now I need to change their status to previous one. How can I check all 100 CIs previous operational status? I know how to check via History but it will take lots of time because I hav...
Hi All, I need your help: The CMDB Dashboard is currently not displaying any data. I have enabled all the "CMDB Health Dashboard Jobs" and also executed them. I see this:
Hi Experts, We have a requirement to track and close the failures of Data certification. Whenever any CI field value is failed in data certification customer requires a task to be created for the CI for the failed attributes/fields. Follow on task i...
I am looking at setting up the CMDB health dashboard, can anytime tell me how long this normally takes "start to finish"?
Hi Everyone, I am trying to make use of SNC.IdentificationEngineScriptableApi.identifyCI function in Service Graph connector for SCCM "Before script" for one of our requirement. But I am getting error message "java.lang.SecurityException: Invalid obj...
If discovery runs we could see new CI created like Disk, IP Address, Disk partition, File System ,Network Adapter, Router Interface etc.,) this will affect the inventory and reconciliation activity. How do we avoid new CI creation for those kind of C...
On Computer table, there are multiple Domain attributes, can anyone let me know the difference between Domain, OS Domain, and DNS Domain. Thanks in advance!
We are trying to establish GG-Tanium connector, done all the steps but while trying to configure the view we are getting error- "SG Tanium Custom Error: Error: Unable to make a connection to Tanium. Please check your connection, credential and view ...
I'm currently working on bringing VM information into the CMDB. Currently I have a REST Step Action setup within Flow Designer that is currently bringing info in. However, the data is paginated. Because I don't have Data Streams (IntegrationHub Enter...
Is there a way to manually move an IntegrationHub ETL Transform map to another instance? For some reason, my update set did not capture all the changes.
Hello, We have some duplicate ci’s in our cmdb due to manual entries. I would like to use the de-dup process to resolve them into the master ci and then delete them but I do not know of a way to manually enter them into the de-dup wizard. I have trie...
I’m looking for feedback from other people who use the IRE (Identification & Reconciliation Engine) to manage data feeds into their CMDB. Specifically to overcome an issue we’ve been having with as-designed IRE behaviour, around reconciliation rules...
