How to call CMDB IRE when creating CI using Flow?
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09-16-2024 02:30 AM - edited 09-19-2024 12:54 AM
We have built catalog items and it has variables like Name, serial number, OS, RAM etc. Once the user submits it the catalog item, the FLOW will get executed and creates/updates the CMDB.
We dont want to give direct/write access to CMDB tables and we have DECIDED to go with this approach.
Now, to avoid the duplicates, we need to make use of the CMDB IRE in the FLOW. How to do it?
Looking for steps to implement the same.
Thanks in advance!!!
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09-26-2024 03:21 AM
Anyone?
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09-29-2024 08:44 AM
aNYONE?
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09-29-2024 08:44 AM
aNYONE??...
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09-29-2024 09:01 AM
You can use CMDBTransformUtils API. Please check the below article
Before doing this, create Reconciliation rule with relevant Discovery source. You may choose "Other Automated" since it is a catalog item and creating/updating via automated process.
Thanks,
Narsing
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10-01-2024 03:24 AM
@Narsing1 CMDBTransformUtil is used in normal transform map right where you write a onBefore script. How will it work in Flow designer? Have you tried in Flows?
