How to change the CMDB target tables for Intune Service Graph Connector?

Smith Johnson
Tera Guru

Hello,

in docs (https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/configuration-manag...) it is mentioned that the target CMDB tables for Intune Service Graph Connector are the following:

SmithJohnson_0-1711710160712.png



However, let's say that we don't want to use the Handheld Computing Device table, but rather the Communication Device table.


Is this possible?
And if yes, what do we need to configure and where?

Thank you,
Smith.


1 ACCEPTED SOLUTION

AJ-TechTrek
Giga Sage
Giga Sage

Hi @Smith Johnson ,

 

Yes you can change the Target classes for Intune service graph connector, You can use the ETL Integration Hub to see the mapping for target table and from there you can update the target table.

 

Below Links helps to resolve your issue and help for understanding the ETL Hub

 

https://www.youtube.com/watch?v=YvsCY0M7JLw

 

https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/configuration-manag...

 

https://docs.servicenow.com/bundle/tokyo-application-development/page/administer/integrationhub/task...

 

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

 

Thanks

AJ

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/

ServiceNow Community Rising Star 2024

View solution in original post

How to use ServiceNow's IntegrationHub ETL application to import configuration items from a third-party source into your CMDB. Applies to UI16, the latest version of the user interface, in the Orlando release. May apply to future releases as well. UI16 is the default user interface for new ...
2 REPLIES 2

AJ-TechTrek
Giga Sage
Giga Sage

Hi @Smith Johnson ,

 

Yes you can change the Target classes for Intune service graph connector, You can use the ETL Integration Hub to see the mapping for target table and from there you can update the target table.

 

Below Links helps to resolve your issue and help for understanding the ETL Hub

 

https://www.youtube.com/watch?v=YvsCY0M7JLw

 

https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/configuration-manag...

 

https://docs.servicenow.com/bundle/tokyo-application-development/page/administer/integrationhub/task...

 

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

 

Thanks

AJ

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/

ServiceNow Community Rising Star 2024

How to use ServiceNow's IntegrationHub ETL application to import configuration items from a third-party source into your CMDB. Applies to UI16, the latest version of the user interface, in the Orlando release. May apply to future releases as well. UI16 is the default user interface for new ...

This helped a ton!! Thank you 😁