Adding a choice to the form field is not saving or showing up on the form level

Joshua Comeau · ‎03-27-2024

When adding the choice to the list it stay and when I hit save it will say 100% but when I refresh the form it will not show any ideas?

I tried adding it to the choices list table and did not work and also inactive is not checked

Joshua Comeau · ‎03-28-2024

Solution:
Based on the dictionary Entry the field was created on the cmdb_ci_pc_hardware table but the choice list specification table was configured on the alm_hardware table:

Therefore all that was required was to go to the alm_hardware choices table and then I had to add the choice there:

EX:

View solution in original post

Dr Atul G- LNG · ‎03-27-2024

Hi @Joshua Comeau

Try with dictionary entry once.

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Dr. Atul G. - Learn N Grow Together
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Joshua Comeau · ‎03-27-2024

No dice, I do not want to resort in re-creating the field as it may erase all the existing CI record data, might have to open a HI Support ticket at this point

Dr Atul G- LNG · ‎03-27-2024

Hi @Joshua Comeau

I tried at my end and it is working fine

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Joshua Comeau · ‎03-27-2024

I used choice type not string but yes I agree this works usually.