How to copy Configuration item and Assigned to filed values from Request Item to Catalog task
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08-07-2023 07:02 AM
Hi team,
How to copy Configuration item and Assigned to filed values from Request Item to Catalog task using the workflow.
Regards,
Mahesh.
1 REPLY 1
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08-07-2023 07:12 AM
you can use advanced script in the Catalog Task activity in workflow and set the field values
Something like this
task.cmdb_ci = current.configuration_item;
task.assigned_to = current.assigned_to;
If my response helped please mark it correct and close the thread so that it benefits future readers.
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader