How to create relationship to populate data in related list Incident, Problem & change tab of a CI?

DusmantaN
Tera Contributor

‎08-08-2024 12:04 PM

Hi,

 

How to create relationship to populate data in related list Incident, Problem & change tab of a CI?

 

DusmantaN_0-1723143766365.png

 

Best Regards,

Juganta.

 

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Brian Lancaster
Tera Sage

‎08-15-2024 10:21 AM

The data should auto populate when the CI is added to the configuration item field on the Incident, problem or change. However if the CI is not in the configuration item field but added to the affected CIs on one of these then you need to add a related list called Affected by Task.

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