Server Names are getting overwritten every time discovery runs
I have a Windows Server which continuously seem to changing names every time discovery runs. Version: Washington
Forum Posts
SCCM Error for Computer Identity
Hi All, We are getting this error while running SCCM for computer identity. java.lang.NullPointerException: Cannot invoke "String.startsWith(String)" because "name" is nullat com.glide.db.TableDescriptorProviderFactory.get(TableDescriptorProviderFact...
cmdb orphan rule in xanadu version is inaccurate
Configured these 3 principal class with the orphan belowVMware vCenter Cluster [cmdb_ci_vcenter_cluster]VMware vCenter datacenter [cmdb_ci_vcenter_datacenter]VMware Virtual Machine Instance [cmdb_ci_vmware_instance]Showing inaccurate metric in the da...
IP subnet management in TNI
Dear all,right now we use a tool outside ServiceNow to manage our IP subnets.So, if a new subnet is needed for a site in a specific country with a specific size, then the tool proposes which new subnet to be used with a specific start address etc.But...
Discovery schedules IP address
Hi Team, As we observed 429 CI's were updating vai midserver. It's impacting the CI records. We have 52 discovery schedules. How to filter or find-out those 429 IP address are configured in discovery schedules? Am unable to find those. And How to exc...
Disable Hyper-V Servers from Windows Pattern
We tried to disable the creation of CIs in Hyper-V server through Windows pattern, by making a Insert CI step inactive and through disable the Hyper-V server pattern. This makes whole windows pattern failure, it is unable to explore. Is there a appr...
Resolved! How to sort email templates
When on a record form and toggling the template bar is their a way to make these templates show in any order I want?Currently it is just placed like this:
Updating CMDB using change management
Hi Experts, Please suggest what attributes should CMDB update vs what attributes should be maintained via ServiceNow Discovery feature.e.g. Server's patch number can be discovered by servicenow discovery feature while a CMDB change can also be used t...
sn-record-picker fails to search when impersonating some users
I'm having some trouble. The sn-record-picker is not working properly. In some cases, when impersonating a user, it works 100%, giving me names with the group of characters that I have typed. However, when impersonating other users, it displays all t...
Resolved! CMDB View Dashboard not showing any data -Urgent Need Help!
Hi Team, We previously had a CMDB view dashboard that was displaying all the relevant data, but suddenly no data is visible. Additionally, the overall health count is showing as "NA." Could you please assist with this issue urgently? Please find the...
What class should Azure Virtual Desktops be in the CMDB?
Our discovery is putting Azure Virtual Desktops into the Server Class and we are trying to figure out if this is the correct class to use or if they should be in the virtual desktop instance class. We believe they should be in the virtual desktop cla...
SCCM: Full Operating System Build - not available in ServiceNow
We are trying to identify devices on our estate with a particular OS build due to an issue we are seeing and want to track.The CI shows the OS Version but doesn't appear to be all of the information held in SCCMe.g.OS Version: 10.0.26100in SCCM (see ...
Import set ERROR in Dynatrace Host
On Importing data from Dynatrace Host Data source it is giving error "Error in parsing data with data stream context null com.glide.plan.runners.FlowObjectAPIException".Thank You
Hi Team, I have created a field in the sc_task called "Item in good condition?"
Hi Team,I have created a field in the sc_task called "Item in good condition?". However, when the RITM state is deployment prep, the "Item in good condition?" field needs to be visible for a specific catalog task.Please help me.
Integrating CrowdStrike with ServiceNow
Help me with the insights of how CrowdStrike and ServiceNow are integrated -->the End-to-End Process.Also What is Falcon endpoint. Its working.
