Hello,
I am working on a project where I need to extract Configuration Item (CI) dependencies (both first and second-degree) from ServiceNow using the API. I am particularly interested in cmdb_ci_appl and cmdb_ci_service CI types.
Is there a straightforward method or endpoint that would allow me to retrieve this hierarchical relationship data?
I'm looking to represent the CI dependency relationships similar to how it appears in the ServiceNow dependency map, but in a tabular format.
If this isn't possible, how do I export the applications that a server is related to? (such as Server01 --> EMAIL APP)
Any guidance or best practices for achieving this would be greatly appreciated!
Thank you!
